LiveChat vs LiveAgent

Discover how LiveChat and LiveAgent compare to each other by their: categories, industries, features, pricing, reviews, ease of use...

Reviews

4.5 (1,739)
4.5 (3,774)

Value for Money

4.0
4.4

Ease of Use

4.3
4.1

ROI

2%
56%

Productivity

54%
14%

Support

4.0
3.7

Categories

5
30

Industries

68
68

Features

53
193

Small Businesses

14%
38%

Medium Businesses

80%
56%

Enterprise Businesses

6%
6%

Industries Comparison

Accommodation

#331
#76

Administrative

#286
#68

Advertising

#258
#58

Aerospace

#270
#57

Agriculture

#356
#77

Airlines

#197
#50

Amusement

#209
#44

Animal Production

#221
#49

Arms

#227
#46

Arts

#279
#68

Categories Comparison

Business Phone Systems

N/A
#2

Call Center

N/A
#7

Call Recording

N/A
#4

Call Tracking

N/A
#2

Chatbot

N/A
#2

Cloud Communication Platform

N/A
#6

Cloud PBX

N/A
#3

Complaint Management

N/A
#6

Contact Center

N/A
#6

Contact Center Quality Assurance

N/A
#2

Features Comparison

AI/Machine Learning

N/A
#24

API

#164
#49

Access Controls/Permissions

#217
#58

Account Alerts

N/A
#6

Account Management

N/A
#4

Activity Dashboard

#284
#73

Activity Tracking

N/A
#31

Alerts/Escalation

#44
#18

Alerts/Notifications

#304
#69

Assignment Management

N/A
#18

Winners

LiveChat

1

Overall Winner

3
LiveAgent logo

LiveAgent

1

Reviews Winner

3
LiveAgent logo

LiveAgent

1

Value for Money Winner

3

LiveChat

1

Ease of Use Winner

3
LiveAgent logo

LiveAgent

1

ROI Winner

3

LiveChat

1

Productivity Winner

3

LiveChat

1

Support Winner

3
LiveAgent logo

LiveAgent

1

Categories Winner

3

LiveChat

1

Industries Winner

3
LiveAgent logo

LiveAgent

1

Features Winner

3
LiveAgent logo

LiveAgent

1

Small Businesses Winner

3

LiveChat

1

Medium Businesses Winner

3

LiveChat

1

Enterprise Businesses Winner

3

Hi there, what do you need?

We need a reliable project management software for 50 for less than 10$ per user...

Audit platform with integrated learning and inventory management...

I need a dental clinic software to handle, bookings and payments...

Recommend me an easy and fast to implement chatbot for our support...

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