LiveChat vs Zoho CRM

Discover how LiveChat and Zoho CRM compare to each other by their: categories, industries, features, pricing, reviews, ease of use...

Reviews

4.5 (1,739)
4.2 (14,644)

Value for Money

4.0
4.1

Ease of Use

4.3
4.8

ROI

2%
12%

Productivity

54%
86%

Support

4.0
4.2

Categories

5
28

Industries

68
51

Features

53
176

Small Businesses

14%
25%

Medium Businesses

80%
61%

Enterprise Businesses

6%
14%

Industries Comparison

Accommodation

#331
#36

Administrative

#286
#32

Advertising

#258
#27

Aerospace

#270
#26

Agriculture

#356
#41

Airlines

#197
#23

Amusement

#209
N/A

Animal Production

#221
N/A

Arms

#227
#21

Arts

#279
#34

Categories Comparison

AI Sales Assistant

N/A
#3

CRM

N/A
#4

Construction CRM

N/A
#3

Contact Management

N/A
#4

Customer Engagement

#10
#2

Customer Experience

N/A
#3

Customer Loyalty

N/A
#2

Customer Service

#10
N/A

Financial CRM

N/A
#3

Healthcare CRM

N/A
#3

Features Comparison

"What If" Scenarios

N/A
#3

A/B Testing

N/A
#12

AI Writing Assistant

N/A
#3

AI/Machine Learning

N/A
#13

API

#164
N/A

Access Controls/Permissions

#217
#31

Activity Dashboard

#284
#36

Activity Tracking

N/A
#17

Alerts/Escalation

#44
#11

Alerts/Notifications

#304
#37

Winners

Zoho CRM logo

Zoho CRM

1

Overall Winner

3
Zoho CRM logo

Zoho CRM

1

Reviews Winner

3
Zoho CRM logo

Zoho CRM

1

Value for Money Winner

3
Zoho CRM logo

Zoho CRM

1

Ease of Use Winner

3
Zoho CRM logo

Zoho CRM

1

ROI Winner

3
Zoho CRM logo

Zoho CRM

1

Productivity Winner

3
Zoho CRM logo

Zoho CRM

1

Support Winner

3
Zoho CRM logo

Zoho CRM

1

Categories Winner

3

LiveChat

1

Industries Winner

3
Zoho CRM logo

Zoho CRM

1

Features Winner

3
Zoho CRM logo

Zoho CRM

1

Small Businesses Winner

3

LiveChat

1

Medium Businesses Winner

3
Zoho CRM logo

Zoho CRM

1

Enterprise Businesses Winner

3

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Audit platform with integrated learning and inventory management...

I need a dental clinic software to handle, bookings and payments...

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