PagerDuty vs Freshservice

Discover how PagerDuty and Freshservice compare to each other by their: categories, industries, features, pricing, reviews, ease of use...

Reviews

4.6 (1,398)
4.6 (1,916)

Value for Money

4.1
4.8

Ease of Use

4.3
4.4

ROI

46%
6%

Productivity

21%
26%

Support

4.6
4.4

Categories

6
13

Industries

13
49

Features

57
112

Small Businesses

13%
36%

Medium Businesses

76%
56%

Enterprise Businesses

11%
8%

Industries Comparison

Accommodation

#329
#73

Administrative

N/A
#65

Agriculture

N/A
#74

Airlines

N/A
#47

Automotive

N/A
#81

Beverage

N/A
#61

Biotechnology

N/A
#59

Broadcasting

N/A
#58

Clothing

N/A
#60

Construction

N/A
#67

Categories Comparison

AIOps Platforms

#5
N/A

Business Continuity

N/A
#1

CMDB

N/A
#1

Change Management

N/A
#2

Contract Management

N/A
#7

Data Center Management

#5
N/A

IT Asset Management

N/A
#3

IT Documentation

N/A
#3

IT Service

N/A
#4

ITSM

N/A
#4

Features Comparison

AI/Machine Learning

#91
N/A

API

N/A
#47

Access Controls/Permissions

#215
#56

Activity Dashboard

N/A
#71

Activity Tracking

N/A
#30

Alerts/Escalation

N/A
#17

Alerts/Notifications

#302
#68

Analytics

N/A
#5

Anomaly Detection

#13
N/A

Approval Process Control

N/A
#38

Winners

Freshservice logo

Freshservice

1

Overall Winner

3
Freshservice logo

Freshservice

1

Reviews Winner

3
Freshservice logo

Freshservice

1

Value for Money Winner

3
Freshservice logo

Freshservice

1

Ease of Use Winner

3

PagerDuty

1

ROI Winner

3
Freshservice logo

Freshservice

1

Productivity Winner

3

PagerDuty

1

Support Winner

3
Freshservice logo

Freshservice

1

Categories Winner

3
Freshservice logo

Freshservice

1

Industries Winner

3
Freshservice logo

Freshservice

1

Features Winner

3
Freshservice logo

Freshservice

1

Small Businesses Winner

3

PagerDuty

1

Medium Businesses Winner

3

PagerDuty

1

Enterprise Businesses Winner

3

Hi there, what do you need?

We need a reliable project management software for 50 for less than 10$ per user...

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I need a dental clinic software to handle, bookings and payments...

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