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PagerDuty

PagerDuty is a cloud-based incident management and monitoring platform that helps teams detect, diagnose, and resolve IT incidents quickly. It automates workflows and provides real-time insights to minimize downtime and maximize business resilience.

Reviews and Ratings of PagerDuty

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G2 Rating

4.5 (888 Reviews)

SaasGuro Rating

Overall 4.6 (1,398 Reviews)
Value for Money
Ease of Use
Support

Capterra Rating

4.6 (211 Reviews)

What verified reviews from expects say about
PagerDuty

Insights from field experts about PagerDuty from first hand

J. Torres

PagerDuty has been a game-changer for our IT operations, enabling seamless incident management and reducing resolution times by up to 50% with its robust features and intuitive interface.

G. Davis

PagerDuty's intuitive incident management tools and customizable workflows streamlined our IT operations, allowing us to resolve issues quickly and efficiently, improving overall team productivity and reducing downtime. Highly effective for teams of all sizes.

C. Taylor

I've used PagerDuty to streamline our IT incidents and it's been a game-changer. The intuitive dashboard and customizable alerts have saved us time and improved our response times. Highly recommended for any organization that needs to optimize its incident management process.

A. Allen

I've been using PagerDuty for months and it's revolutionized my incident management game. The seamless escalation process, customizable dashboards, and robust alerting features have greatly reduced mean time to resolve, boosting our team's productivity and customer satisfaction.

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Frequently asked questions about PagerDuty

Find answers to the most relevant queries to be able to make decisions right away.

What is PagerDuty?

PagerDuty is a cloud-based incident management platform that helps teams respond to and resolve IT incidents quickly and efficiently.


How does PagerDuty work?

PagerDuty works by sending notifications to on-call team members when an incident occurs, allowing them to take immediate action and collaborate with their teammates to resolve the issue.


What are some of the key features of PagerDuty?

Some of the key features of PagerDuty include on-call scheduling, customizable notifications, incident tracking, collaboration tools, and integration with a wide range of third-party services and APIs.


Is PagerDuty scalable for large teams?

Yes, PagerDuty is designed to scale with your team's needs. It can handle large volumes of notifications and incidents, making it a great choice for enterprise-level organizations.


Can I integrate PagerDuty with my existing IT tools?

Yes, PagerDuty integrates seamlessly with a wide range of third-party services, including monitoring tools like Nagios and New Relic, as well as project management platforms like Jira and Asana.


How does PagerDuty handle on-call scheduling?

PagerDuty's on-call scheduling feature allows you to set up rotating schedules for your team members, ensuring that someone is always available to respond to incidents 24/7.


What kind of support does PagerDuty offer?

PagerDuty offers comprehensive support through its website, including documentation, FAQs, and a community forum. It also provides 24/7 phone support for urgent issues.


Is PagerDuty secure?

Yes, PagerDuty takes security very seriously. Its platform is built on top of Amazon Web Services (AWS) and complies with industry-standard security certifications like SOC 2 and HIPAA.


Can I try PagerDuty for free?

Yes, PagerDuty offers a free trial period so you can test its features and see if it's the right fit for your team. No credit card required!



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