PagerDuty vs JIRA Service Management

Discover how PagerDuty and JIRA Service Management compare to each other by their: categories, industries, features, pricing, reviews, ease of use...

Reviews

4.6 (1,398)
4.2 (1,545)

Value for Money

4.1
4.9

Ease of Use

4.3
3.1

ROI

46%
17%

Productivity

21%
51%

Support

4.6
3.8

Categories

6
16

Industries

13
42

Features

57
132

Small Businesses

13%
11%

Medium Businesses

76%
79%

Enterprise Businesses

11%
10%

Industries Comparison

Accommodation

#329
#140

Agriculture

N/A
#149

Animal Production

N/A
#93

Arms

N/A
#93

Arts

N/A
#122

Automotive

N/A
#164

Chemical

N/A
#128

Construction

N/A
#136

Education

N/A
#125

Energy

N/A
#139

Categories Comparison

AIOps Platforms

#5
N/A

Asset Tracking

N/A
#6

Bug Tracking

N/A
#6

Business Continuity

N/A
#3

CMDB

N/A
#3

Change Management

N/A
#4

Complaint Management

N/A
#7

Contract Management

N/A
#11

Data Center Management

#5
N/A

Heatmap

N/A
#2

Features Comparison

AI/Machine Learning

#91
N/A

API

N/A
#91

Access Controls/Permissions

#215
#103

Activity Dashboard

N/A
#140

Activity Tracking

N/A
#56

Alerts/Escalation

N/A
#28

Alerts/Notifications

#302
#135

Analytics

N/A
#9

Anomaly Detection

#13
N/A

Approval Process Control

N/A
#63

Winners

JIRA Service Management logo

JIRA Service Management

1

Value for Money Winner

3

PagerDuty

1

Ease of Use Winner

3
JIRA Service Management logo

JIRA Service Management

1

Productivity Winner

3
JIRA Service Management logo

JIRA Service Management

1

Categories Winner

3
JIRA Service Management logo

JIRA Service Management

1

Industries Winner

3
JIRA Service Management logo

JIRA Service Management

1

Features Winner

3

PagerDuty

1

Small Businesses Winner

3
JIRA Service Management logo

JIRA Service Management

1

Medium Businesses Winner

3

PagerDuty

1

Enterprise Businesses Winner

3

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