PhoneBurner vs inContact Call Center Software

Discover how PhoneBurner and inContact Call Center Software compare to each other by their: categories, industries, features, pricing, reviews, ease of use...

Reviews

4.7 (294)
4.1 (2,486)

Value for Money

3.2
3.8

Ease of Use

3.7
3.6

ROI

31%
19%

Productivity

79%
38%

Support

4.3
4.2

Categories

7
9

Industries

4
3

Features

75
73

Small Businesses

37%
32%

Medium Businesses

46%
60%

Enterprise Businesses

17%
8%

Industries Comparison

Agriculture

Automotive

Finance

Food

Hunting

Insurance

Retail

Categories Comparison

Auto Dialer

Call Accounting

Call Center Workforce Management

Call Recording

Call Tracking

Contact Center Quality Assurance

Customer Support

Debt Collection

Financial Services

IVR

Features Comparison

API

Activity Dashboard

Activity Tracking

Amortization Schedule

Asset Lifecycle Management

Audit Trail

Auto-Dialer

Automatic Call Distribution

Automatic Transcription

By-Extension Reporting


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