RingCentral Contact Center vs 3CX

Discover how RingCentral Contact Center and 3CX compare to each other by their: categories, industries, features, pricing, reviews, ease of use...

Reviews

2.9 (1,482)
4.3 (1,005)

Value for Money

3.8
5.0

Ease of Use

4.3
3.4

ROI

7%
12%

Productivity

8%
8%

Support

4.8
4.3

Categories

2
3

Industries

68
51

Features

21
24

Small Businesses

13%
13%

Medium Businesses

76%
68%

Enterprise Businesses

11%
19%

Industries Comparison

Accommodation

#999
N/A

Administrative

#861
#584

Advertising

#763
N/A

Aerospace

#863
N/A

Agriculture

#1107
#734

Airlines

#582
N/A

Amusement

#671
#441

Animal Production

#698
N/A

Arms

#690
N/A

Arts

#872
#584

Categories Comparison

Cloud Communication Platform

N/A
#11

Cloud PBX

N/A
#9

IVR

#24
N/A

Softphone

#9
#8

Features Comparison

Activity Dashboard

N/A
#461

Audio/Video Conferencing

N/A
#9

Automatic Call Distribution

#43
#36

Call Center Management

#55
N/A

Call Disposition

#24
N/A

Call List Management

N/A
#12

Call Logging

#39
#34

Call Monitoring

#48
N/A

Call Recording

#71
#63

Call Routing

#44
#39

Winners

3CX

2
3

3CX

1

Reviews Winner

3

3CX

1

Value for Money Winner

3

3CX

2

RingCentral Contact Center

1

Ease of Use Winner

3

3CX

2

RingCentral Contact Center

1

Productivity Winner

3

3CX

2
3

3CX

1

Categories Winner

3

3CX

2

RingCentral Contact Center

1

Industries Winner

3

3CX

1

Features Winner

3

3CX

2

RingCentral Contact Center

1

Small Businesses Winner

3

3CX

2

RingCentral Contact Center

1

Medium Businesses Winner

3

3CX

1

Enterprise Businesses Winner

3

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