SalesLoft vs inContact Call Center Software

Discover how SalesLoft and inContact Call Center Software compare to each other by their: categories, industries, features, pricing, reviews, ease of use...

Reviews

4.5 (4,328)
4.1 (2,486)

Value for Money

4.7
3.8

Ease of Use

4.7
3.6

ROI

16%
19%

Productivity

8%
38%

Support

4.8
4.2

Categories

2
9

Industries

18
3

Features

16
73

Small Businesses

20%
32%

Medium Businesses

73%
60%

Enterprise Businesses

7%
8%

Industries Comparison

Accommodation

#384
N/A

Administrative

#329
N/A

Advertising

#297
N/A

Automotive

#463
N/A

Construction

#370
N/A

Education

#348
N/A

Energy

#377
N/A

Finance

#418
#271

Healthcare

#389
N/A

Information

#329
N/A

Categories Comparison

Auto Dialer

N/A
#5

Call Center Workforce Management

N/A
#6

Call Recording

N/A
#8

Call Tracking

N/A
#6

Contact Center Quality Assurance

N/A
#5

Customer Support

N/A
#9

IVR

N/A
#6

Predictive Dialer

N/A
#3

Sales Content Management

#9
N/A

Speech Analytics

#6
#3

Features Comparison

API

N/A
#140

Activity Dashboard

N/A
#226

Audio/Video Recording

#14
N/A

Auto-Dialer

N/A
#25

Automatic Call Distribution

N/A
#18

Automatic Transcription

#24
#17

CRM

N/A
#143

Call Center Management

#37
#24

Call Disposition

N/A
#7

Call Logging

N/A
#19

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