ServiceNow vs Solarwinds Service Desk

Discover how ServiceNow and Solarwinds Service Desk compare to each other by their: categories, industries, features, pricing, reviews, ease of use...

Reviews

4.4 (2,430)
4.4 (2,974)

Value for Money

4.1
4.6

Ease of Use

4.3
4.1

ROI

22%
9%

Productivity

24%
56%

Support

3.9
4.9

Categories

4
8

Industries

68
68

Features

34
80

Small Businesses

18%
19%

Medium Businesses

66%
62%

Enterprise Businesses

16%
19%

Industries Comparison

Accommodation

#399
#205

Administrative

#342
#190

Advertising

#305
#170

Aerospace

#321
#170

Agriculture

#424
#233

Airlines

#230
#134

Amusement

#254
#135

Animal Production

#266
#143

Arms

#270
#148

Arts

#335
#184

Categories Comparison

CMDB

#5
#4

Cloud Management

#15
N/A

Configuration Management Tools

#3
N/A

Data Center Management

#7
N/A

IT Asset Management

N/A
#11

IT Service

N/A
#7

Incident Management

N/A
#7

License Management

N/A
#5

Procurement

N/A
#8

Risk Management

N/A
#3

Features Comparison

API

N/A
#120

Access Controls/Permissions

N/A
#144

Activity Dashboard

N/A
#195

Alerts/Notifications

N/A
#204

Analytics

N/A
#12

Approval Process Control

N/A
#82

Asset Tracking

N/A
#33

Audit Management

#108
#56

Audit Trail

#139
#85

Barcode/Ticket Scanning

N/A
#42

Winners

Solarwinds Service Desk

1

Value for Money Winner

3

ServiceNow

1

Ease of Use Winner

3

Solarwinds Service Desk

1

Productivity Winner

3

Solarwinds Service Desk

1

Categories Winner

3

ServiceNow

1

Industries Winner

3

Solarwinds Service Desk

1

Features Winner

3

Solarwinds Service Desk

1

Small Businesses Winner

3

ServiceNow

1

Medium Businesses Winner

3

Solarwinds Service Desk

1

Enterprise Businesses Winner

3

Hi there, what do you need?

We need a reliable project management software for 50 for less than 10$ per user...

Audit platform with integrated learning and inventory management...

I need a dental clinic software to handle, bookings and payments...

Recommend me an easy and fast to implement chatbot for our support...

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