Smartsupp live chat vs BirdEye

Discover how Smartsupp live chat and BirdEye compare to each other by their: categories, industries, features, pricing, reviews, ease of use...

Reviews

4.6 (1,209)
4.6 (4,258)

Value for Money

4.6
2.3

Ease of Use

4.4
4.4

ROI

39%
18%

Productivity

18%
17%

Support

4.0
4.3

Categories

4
10

Industries

6
68

Features

40
80

Small Businesses

15%
7%

Medium Businesses

67%
79%

Enterprise Businesses

18%
14%

Industries Comparison

Accommodation

#435
#171

Administrative

N/A
#159

Advertising

N/A
#139

Aerospace

N/A
#138

Agriculture

N/A
#190

Airlines

N/A
#114

Amusement

N/A
#114

Animal Production

N/A
#122

Arms

N/A
#119

Arts

N/A
#155

Categories Comparison

AI Marketing Tools

N/A
#8

Chatbot

#9
#5

Competitive Intelligence

N/A
#5

Conversational AI Platform

#9
#5

Conversational Marketing Platform

#7
#3

Customer Support

#13
#7

Local SEO Tools

N/A
#5

Reputation Management

N/A
#6

Review Management

N/A
#4

Social Media Monitoring

N/A
#5

Features Comparison

AI Content Creation

N/A
#9

AI Writing Assistant

N/A
#12

AI/Machine Learning

#108
#57

Alerts/Notifications

N/A
#166

Appointment Scheduling

#73
#36

Audience Targeting

N/A
#29

Augmented Analytics

#8
#4

Automated Responses

#32
#22

Automated Routing

#29
#18

Behavior Analytics

N/A
#21

Winners

BirdEye

1

Overall Winner

3

BirdEye

1

Reviews Winner

3

Smartsupp live chat

1

Value for Money Winner

3

BirdEye

1

Ease of Use Winner

3

Smartsupp live chat

1

Productivity Winner

3

BirdEye

1

Support Winner

3

BirdEye

1

Categories Winner

3

BirdEye

1

Industries Winner

3

BirdEye

1

Features Winner

3

Smartsupp live chat

1

Small Businesses Winner

3

BirdEye

1

Medium Businesses Winner

3

Smartsupp live chat

1

Enterprise Businesses Winner

3

Hi there, what do you need?

We need a reliable project management software for 50 for less than 10$ per user...

Audit platform with integrated learning and inventory management...

I need a dental clinic software to handle, bookings and payments...

Recommend me an easy and fast to implement chatbot for our support...

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