Smartsupp live chat vs Zoho Desk

Discover how Smartsupp live chat and Zoho Desk compare to each other by their: categories, industries, features, pricing, reviews, ease of use...

Reviews

4.6 (1,209)
4.3 (13,266)

Value for Money

4.6
2.5

Ease of Use

4.4
3.1

ROI

39%
58%

Productivity

18%
32%

Support

4.0
3.2

Categories

4
21

Industries

6
68

Features

40
155

Small Businesses

15%
35%

Medium Businesses

67%
52%

Enterprise Businesses

18%
13%

Industries Comparison

Accommodation

#435
#52

Administrative

N/A
#47

Advertising

N/A
#39

Aerospace

N/A
#37

Agriculture

N/A
#56

Airlines

N/A
#31

Amusement

N/A
#30

Animal Production

N/A
#34

Arms

N/A
#29

Arts

N/A
#50

Categories Comparison

Call Center

N/A
#6

Chatbot

#9
N/A

Complaint Management

N/A
#5

Contact Center

N/A
#5

Contact Center Quality Assurance

N/A
#1

Conversational AI Platform

#9
N/A

Conversational Marketing Platform

#7
N/A

Customer Communications Management

N/A
#4

Customer Engagement

N/A
#6

Customer Experience

N/A
#9

Features Comparison

AI/Machine Learning

#108
N/A

API

N/A
#37

Access Controls/Permissions

N/A
#41

Account Alerts

N/A
#5

Account Management

N/A
#3

Activity Dashboard

N/A
#53

Activity Tracking

N/A
#22

Agent Interface

N/A
#5

Alerts/Escalation

N/A
#15

Alerts/Notifications

N/A
#51

Winners

Zoho Desk logo

Zoho Desk

1

Overall Winner

3
Zoho Desk logo

Zoho Desk

1

Reviews Winner

3

Smartsupp live chat

1

Value for Money Winner

3

Smartsupp live chat

1

Ease of Use Winner

3
Zoho Desk logo

Zoho Desk

1

Productivity Winner

3

Smartsupp live chat

1

Support Winner

3
Zoho Desk logo

Zoho Desk

1

Categories Winner

3
Zoho Desk logo

Zoho Desk

1

Industries Winner

3
Zoho Desk logo

Zoho Desk

1

Features Winner

3
Zoho Desk logo

Zoho Desk

1

Small Businesses Winner

3

Smartsupp live chat

1

Medium Businesses Winner

3

Smartsupp live chat

1

Enterprise Businesses Winner

3

Hi there, what do you need?

We need a reliable project management software for 50 for less than 10$ per user...

Audit platform with integrated learning and inventory management...

I need a dental clinic software to handle, bookings and payments...

Recommend me an easy and fast to implement chatbot for our support...

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