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Solarwinds Service Desk vs mHelpDesk
Features Comparison
Discover how Solarwinds Service Desk and mHelpDesk compare to each other by their features
Total
80
132
API
Access Controls/Permissions
Accounting Integration
Activity Dashboard
Activity Tracking
Add & Edit Photos
Aerial Measurement
Alerts/Notifications
Analytics
Appointment Scheduling
Approval Process Control
Asset Lifecycle Management
Asset Tracking
Audit Management
Audit Trail
Automated Scheduling
Barcode/Label Management
Barcode/Ticket Scanning
Bid Management
Billing & Invoicing
Budgeting/Forecasting
CAD Tools
CMDB
CRM
Calendar Management
Calibration Management
Catalog Management
Change Management
Client Portal
Collaboration Tools
Comment Library
Commercial
Commercial Inspections
Commercial/Industrial
Compliance Management
Compliance Tracking
Configuration Management
Contract/License Management
Copy Protection
Corrective and Preventive Actions (CAPA)
Cost Database
Cost Tracking
Customer Database
Customer History
Customer Management
Customer Support
Customizable Branding
Customizable Reports
Data Import/Export
Data Visualization
Device Auto Discovery
Disaster Recovery
Discount Management
Dispatch Management
Document Management
Electronic Payments
Electronic Signature
Employee Management
Equipment Management
Equipment Tracking
Estimating
Fixed Asset Management
Fleet Management
For Carpet Cleaners
For Commercial and/or Industrial Electrical Contractors
For Oil & Gas
Forecasting
Forms Management
Franchise Intranet
Freehand Sketch
GPS
IT Asset Management
IT Asset Tracking
Impact Management
Incident Management
Incident Reporting
Inspection Management
Internal Controls Management
Inventory Control
Inventory Management
Investigation Management
Invoice Management
Invoice Processing
Job Costing
Job Management
Job Scheduling
Key & Lock Management
Knowledge Base Management
Knowledge Management
Labor Rates
Landscape Design
Legal Risk Management
License Inventory
License Management
License Tracking
Location Tracking
Logistics Management
Maintenance Management
Maintenance Scheduling
Mobile Access
Mobile App
Multi-Location
Multiple Projects
OSHA Compliance
Offline Access
On Call Scheduling
Online Booking
Operational Risk Management
Payment Processing
Payroll Management
Performance Monitoring
Pesticide Usage Tracking
Photo Capture
Point of Sale (POS)
Predictive Analytics
Predictive Maintenance
Preventive Maintenance
Pricing Management
Prioritization
Problem Management
Procurement Management
Project Management
Project Tracking
Proposal Generation
Purchase Order Management
Qualification Tracking
Quotes/Estimates
Real-Time Data
Real-Time Monitoring
Real-Time Notifications
Real-Time Updates
Recurring Appointments
Relationship Mapping
Release Management
Reminders
Remote Access/Control
Repair Estimates
Repair Tickets
Repair Tracking
Report Summary
Reporting & Statistics
Reporting/Analytics
Reputational Risk Management
Requisition Management
Residential Inspections
Resource Allocation & Planning
Resource Management
Response Management
Risk Analysis
Risk Scoring
Routing
SMS Messaging
Safety Incident Management
Safety Management
Sales Activity Management
Scenario Planning
Scheduling
Self Service Portal
Service Catalog
Service History
Service Level Agreement (SLA) Management
Service Request Management
Spend Analysis
Spend Control
Subcontractor Management
Supplier Management
Support Ticket Management
Takeoff
Task Management
Technician Management
Templates
Third-Party Integrations
Ticket Management
Time Tracking
Timesheet Management
Trial License
Vendor Management
Video Support
Visual Assemblies
Warranty Tracking
Website Management
Work Order Management
Workflow Management
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