Spiceworks IT Help Desk vs Atera

Discover how Spiceworks IT Help Desk and Atera compare to each other by their: categories, industries, features, pricing, reviews, ease of use...

Reviews

4.4 (882)
4.6 (1,184)

Value for Money

4.9
4.1

Ease of Use

4.9
5.0

ROI

60%
43%

Productivity

48%
51%

Support

3.1
4.6

Categories

7
6

Industries

5
56

Features

60
61

Small Businesses

22%
33%

Medium Businesses

60%
47%

Enterprise Businesses

18%
20%

Industries Comparison

Accommodation

N/A
#318

Administrative

N/A
#277

Advertising

N/A
#250

Aerospace

N/A
#261

Agriculture

#372
#344

Airlines

N/A
#192

Amusement

N/A
#203

Animal Production

N/A
#214

Arms

N/A
#221

Arts

N/A
#269

Categories Comparison

Application Performance Management

#10
N/A

IT Service

#8
N/A

Managed Service Providers (MSP)

N/A
#5

Network Monitoring

N/A
#8

Network Troubleshooting

#6
N/A

Patch Management

N/A
#6

Server Management

#10
#9

Server Monitoring

#9
#7

Service Desk

#10
N/A

Unified Endpoint Management (UEM)

N/A
#5

Features Comparison

API

N/A
#158

Access Controls/Permissions

#228
#210

Activity Dashboard

#295
#279

Alerts/Escalation

#46
#42

Alerts/Notifications

#315
N/A

Analytics

#18
N/A

Approval Process Control

N/A
#107

Automatic Scans

N/A
#6

Availability Testing

#8
N/A

BYOD Management

N/A
#5

Winners

Atera

1

Overall Winner

3

Atera

1

Reviews Winner

3

Spiceworks IT Help Desk

1

Value for Money Winner

3

Atera

1

Ease of Use Winner

3

Atera

1

Productivity Winner

3

Atera

1

Support Winner

3

Spiceworks IT Help Desk

1

Categories Winner

3

Atera

1

Industries Winner

3

Atera

1

Features Winner

3

Atera

1

Small Businesses Winner

3

Spiceworks IT Help Desk

1

Medium Businesses Winner

3

Atera

1

Enterprise Businesses Winner

3

Hi there, what do you need?

We need a reliable project management software for 50 for less than 10$ per user...

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I need a dental clinic software to handle, bookings and payments...

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