Spiceworks IT Help Desk vs SysAid

Discover how Spiceworks IT Help Desk and SysAid compare to each other by their: categories, industries, features, pricing, reviews, ease of use...

Reviews

4.4 (882)

4.5 (1,232)

Value for Money

4.9

4.2

Ease of Use

4.9

2.1

ROI

60%

33%

Productivity

48%

17%

Support

3.1

4.4

Industries

Features

Small Businesses

22%

27%

Medium Businesses

60%

64%

Enterprise Businesses

18%

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Industries Comparison

Administrative

N/A

#428

Agriculture

#372

#534

Arts

N/A

#424

Automotive

#421

#608

Biotechnology

N/A

#415

Broadcasting

N/A

#420

Chemical

#341

#489

Construction

N/A

#478

Defense

N/A

#433

Electric Power

N/A

#381

Categories Comparison

Application Performance Management

#10

N/A

IT Service

Network Troubleshooting

N/A

Server Management

#10

N/A

Server Monitoring

#11

Service Desk

#10

#11

Website Monitoring

N/A

Features Comparison

API

N/A

#209

Access Controls/Permissions

#228

N/A

Activity Dashboard

#295

#384

Alerts/Escalation

#46

#50

Alerts/Notifications

#315

#418

Analytics

#18

N/A

Availability Testing

N/A

Baseline Manager

#12

N/A

Bug/Issue Capture

N/A

CMDB

#10

Winners

SysAid