Spiceworks IT Help Desk vs SysAid
Features Comparison
Discover how Spiceworks IT Help Desk and SysAid compare to each other by their features
Total
60
34
API
Access Controls/Permissions
Activity Dashboard
Alerts/Escalation
Alerts/Notifications
Analytics
Availability Testing
Baseline Manager
Bug/Issue Capture
CMDB
CPU Monitoring
Capacity Management
Capacity Planning
Change Management
Compliance Management
Configuration Management
Contract/License Management
Customizable Reports
Data Visualization
Diagnostic Tools
Email Alerts
Email Monitoring
Event Logs
IT Asset Management
Incident Management
Intrusion Prevention System
Inventory Management
Knowledge Management
Maintenance Scheduling
Mobile Access
Mobile Network Troubleshooting
Monitoring
Network Analysis
Network Monitoring
Patch Management
Performance Management
Performance Monitoring
Problem Management
Procurement Management
Real-Time Data
Real-Time Monitoring
Real-Time Notifications
Release Management
Remote Access/Control
Remote Monitoring & Management
Reporting & Statistics
Reporting/Analytics
Resource Allocation & Planning
Resource Management
Root Cause Analysis
Scheduling
Self Service Portal
Server Monitoring
Service Catalog
Service Level Agreement (SLA) Management
Service Request Management
Status Tracking
Support Ticket Management
Task Management
Third-Party Integrations
Ticket Management
Uptime Reporting
Virtual Machine Monitoring
Web Traffic Reporting
Workflow Management
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