SysAid vs Zendesk

Discover how SysAid and Zendesk compare to each other by their: categories, industries, features, pricing, reviews, ease of use...

Reviews

4.5 (1,232)
4.2 (10,594)

Value for Money

4.2
3.5

Ease of Use

2.1
3.1

ROI

33%
17%

Productivity

17%
4%

Support

4.4
4.6

Categories

3
28

Industries

36
46

Features

34
192

Small Businesses

27%
10%

Medium Businesses

64%
75%

Enterprise Businesses

9%
15%

Industries Comparison

Administrative

Agriculture

Arts

Automotive

Beverage

Biotechnology

Broadcasting

Chemical

Clothing

Construction

Categories Comparison

CRM

Call Center

Call Recording

Community

Complaint Management

Contact Center

Customer Communications Management

Customer Engagement

Customer Experience

Customer Satisfaction

Features Comparison

AI/Machine Learning

API

Access Controls/Permissions

Account Alerts

Account Management

Activity Dashboard

Activity Tracking

Agent Interface

Alerts/Escalation

Alerts/Notifications

Winners

Zendesk logo

Zendesk

1

Overall Winner

3
Zendesk logo

Zendesk

1

Reviews Winner

3

SysAid

1

Value for Money Winner

3
Zendesk logo

Zendesk

1

Ease of Use Winner

3

SysAid

1

ROI Winner

3

SysAid

1

Productivity Winner

3
Zendesk logo

Zendesk

1

Support Winner

3
Zendesk logo

Zendesk

1

Categories Winner

3
Zendesk logo

Zendesk

1

Industries Winner

3
Zendesk logo

Zendesk

1

Features Winner

3

SysAid

1

Small Businesses Winner

3
Zendesk logo

Zendesk

1

Medium Businesses Winner

3
Zendesk logo

Zendesk

1

Enterprise Businesses Winner

3

Hi there, what do you need?

We need a reliable project management software for 50 for less than 10$ per user...

Audit platform with integrated learning and inventory management...

I need a dental clinic software to handle, bookings and payments...

Recommend me an easy and fast to implement chatbot for our support...

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