SysAid vs Zoho Desk

Discover how SysAid and Zoho Desk compare to each other by their: categories, industries, features, pricing, reviews, ease of use...

Reviews

4.5 (1,232)
4.3 (13,266)

Value for Money

4.2
2.5

Ease of Use

2.1
3.1

ROI

33%
58%

Productivity

17%
32%

Support

4.4
3.2

Categories

3
21

Industries

36
68

Features

34
155

Small Businesses

27%
35%

Medium Businesses

64%
52%

Enterprise Businesses

9%
13%

Industries Comparison

Accommodation

Administrative

Advertising

Aerospace

Agriculture

Airlines

Amusement

Animal Production

Arms

Arts

Categories Comparison

Call Center

Complaint Management

Contact Center

Contact Center Quality Assurance

Customer Communications Management

Customer Engagement

Customer Experience

Customer Service

Customer Success

Customer Support

Features Comparison

API

Access Controls/Permissions

Account Alerts

Account Management

Activity Dashboard

Activity Tracking

Agent Interface

Alerts/Escalation

Alerts/Notifications

Archiving & Retention

Winners

Zoho Desk logo

Zoho Desk

1

Overall Winner

3
Zoho Desk logo

Zoho Desk

1

Reviews Winner

3

SysAid

1

Value for Money Winner

3
Zoho Desk logo

Zoho Desk

1

Ease of Use Winner

3
Zoho Desk logo

Zoho Desk

1

ROI Winner

3
Zoho Desk logo

Zoho Desk

1

Productivity Winner

3

SysAid

1

Support Winner

3
Zoho Desk logo

Zoho Desk

1

Categories Winner

3
Zoho Desk logo

Zoho Desk

1

Industries Winner

3
Zoho Desk logo

Zoho Desk

1

Features Winner

3
Zoho Desk logo

Zoho Desk

1

Small Businesses Winner

3

SysAid

1

Medium Businesses Winner

3
Zoho Desk logo

Zoho Desk

1

Enterprise Businesses Winner

3

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