Tidio Chat vs Zoho Desk

Discover how Tidio Chat and Zoho Desk compare to each other by their: categories, industries, features, pricing, reviews, ease of use...

Reviews

4.7 (2,200)
4.3 (13,266)

Value for Money

4.1
2.5

Ease of Use

3.0
3.1

ROI

11%
58%

Productivity

36%
32%

Support

4.8
3.2

Categories

4
21

Industries

49
68

Features

36
155

Small Businesses

26%
35%

Medium Businesses

57%
52%

Enterprise Businesses

17%
13%

Industries Comparison

Accommodation

N/A
#52

Administrative

N/A
#47

Advertising

#297
#39

Aerospace

#310
#37

Agriculture

#411
#56

Airlines

N/A
#31

Amusement

#244
#30

Animal Production

#255
#34

Arms

#261
#29

Arts

#324
#50

Categories Comparison

Call Center

N/A
#6

Chatbot

#7
N/A

Complaint Management

N/A
#5

Contact Center

N/A
#5

Contact Center Quality Assurance

N/A
#1

Conversational AI Platform

#7
N/A

Conversational Marketing Platform

#5
N/A

Customer Communications Management

N/A
#4

Customer Engagement

N/A
#6

Customer Experience

N/A
#9

Features Comparison

API

N/A
#37

Access Controls/Permissions

N/A
#41

Account Alerts

N/A
#5

Account Management

N/A
#3

Activity Dashboard

N/A
#53

Activity Tracking

N/A
#22

Agent Interface

N/A
#5

Alerts/Escalation

N/A
#15

Alerts/Notifications

N/A
#51

Appointment Scheduling

#66
N/A

Winners

Zoho Desk logo

Zoho Desk

1

Overall Winner

3
Zoho Desk logo

Zoho Desk

1

Reviews Winner

3

Tidio Chat

1

Value for Money Winner

3
Zoho Desk logo

Zoho Desk

1

Ease of Use Winner

3
Zoho Desk logo

Zoho Desk

1

ROI Winner

3

Tidio Chat

1

Productivity Winner

3

Tidio Chat

1

Support Winner

3
Zoho Desk logo

Zoho Desk

1

Categories Winner

3
Zoho Desk logo

Zoho Desk

1

Industries Winner

3
Zoho Desk logo

Zoho Desk

1

Features Winner

3
Zoho Desk logo

Zoho Desk

1

Small Businesses Winner

3

Tidio Chat

1

Medium Businesses Winner

3

Tidio Chat

1

Enterprise Businesses Winner

3

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