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Trustpilot vs Zoho Desk

Discover how Trustpilot and Zoho Desk compare to each other by their: categories, industries, features, pricing, reviews, ease of use...

Reviews

4.2 (321,087)
4.3 (13,266)

Value for Money

4.0
2.5

Ease of Use

4.4
3.1

ROI

24%
58%

Productivity

14%
32%

Support

2.4
3.2

Categories

6
21

Industries

58
68

Features

59
155

Small Businesses

23%
35%

Medium Businesses

58%
52%

Enterprise Businesses

19%
13%

Industries Comparison

Accommodation

N/A
#52

Administrative

#1
#47

Advertising

#1
#39

Aerospace

#1
#37

Agriculture

#2
#56

Airlines

#1
#31

Amusement

#1
#30

Animal Production

#1
#34

Arms

N/A
#29

Arts

#1
#50

Categories Comparison

Call Center

N/A
#6

Complaint Management

N/A
#5

Contact Center

N/A
#5

Contact Center Quality Assurance

N/A
#1

Customer Communications Management

N/A
#4

Customer Engagement

N/A
#6

Customer Experience

#1
#9

Customer Loyalty

#1
N/A

Customer Satisfaction

#1
N/A

Customer Service

N/A
#6

Features Comparison

AI/Machine Learning

#1
N/A

API

N/A
#37

Access Controls/Permissions

N/A
#41

Account Alerts

N/A
#5

Account Management

N/A
#3

Activity Dashboard

N/A
#53

Activity Tracking

N/A
#22

Agent Interface

N/A
#5

Alerts/Escalation

N/A
#15

Alerts/Notifications

N/A
#51

Winners

Zoho Desk logo

Zoho Desk

1

Overall Winner

3

Trustpilot

1

Reviews Winner

3

Trustpilot

1

Value for Money Winner

3

Trustpilot

1

Ease of Use Winner

3
Zoho Desk logo

Zoho Desk

1

ROI Winner

3
Zoho Desk logo

Zoho Desk

1

Productivity Winner

3
Zoho Desk logo

Zoho Desk

1

Support Winner

3
Zoho Desk logo

Zoho Desk

1

Categories Winner

3
Zoho Desk logo

Zoho Desk

1

Industries Winner

3
Zoho Desk logo

Zoho Desk

1

Features Winner

3
Zoho Desk logo

Zoho Desk

1

Small Businesses Winner

3

Trustpilot

1

Medium Businesses Winner

3

Trustpilot

1

Enterprise Businesses Winner

3

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