UserTesting vs Hotjar

Discover how UserTesting and Hotjar compare to each other by their: categories, industries, features, pricing, reviews, ease of use...

Reviews

3.6 (2,018)
4.4 (889)

Value for Money

4.4
3.7

Ease of Use

3.3
3.7

ROI

7%
51%

Productivity

7%
26%

Support

4.8
4.2

Categories

1
10

Industries

48
8

Features

8
82

Small Businesses

40%
15%

Medium Businesses

44%
78%

Enterprise Businesses

16%
7%

Industries Comparison

Accommodation

N/A
#252

Administrative

#861
N/A

Advertising

#763
N/A

Aerospace

#863
N/A

Animal Production

#698
N/A

Arms

#690
N/A

Automotive

#1269
#317

Biotechnology

#850
N/A

Broadcasting

#850
N/A

Chemical

#1048
N/A

Categories Comparison

Customer Journey Mapping Tools

N/A
#7

Customer Retention

N/A
#3

Heatmap

N/A
#6

Product Analytics

N/A
#3

Qualitative Data Analysis

N/A
#5

User Experience (UX)

N/A
#4

User Testing

#7
#4

Web Analytics

N/A
#9

Website Monitoring

N/A
#7

Website Optimization Tools

N/A
#7

Features Comparison

A/B Testing

#102
#56

API

N/A
#143

Activity Dashboard

N/A
#232

Activity Tracking

N/A
#86

Alerts/Notifications

N/A
#249

Annotations

#77
#32

Audience Targeting

#82
#42

Availability Testing

N/A
#7

Behavioral Analytics

N/A
#33

Campaign Management

N/A
#108

Winners

UserTesting

1

Overall Winner

3

UserTesting

1

Reviews Winner

3

UserTesting

1

Value for Money Winner

3
Hotjar logo

Hotjar

1

Ease of Use Winner

3
Hotjar logo

Hotjar

1

ROI Winner

3
Hotjar logo

Hotjar

1

Productivity Winner

3

UserTesting

1

Support Winner

3
Hotjar logo

Hotjar

1

Categories Winner

3

UserTesting

1

Industries Winner

3
Hotjar logo

Hotjar

1

Features Winner

3

UserTesting

1

Small Businesses Winner

3
Hotjar logo

Hotjar

1

Medium Businesses Winner

3

UserTesting

1

Enterprise Businesses Winner

3

Hi there, what do you need?

We need a reliable project management software for 50 for less than 10$ per user...

Audit platform with integrated learning and inventory management...

I need a dental clinic software to handle, bookings and payments...

Recommend me an easy and fast to implement chatbot for our support...

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