UserTesting

Test digital products with real users. Get actionable feedback on usability, user experience, and design through recorded video reviews at UserTesting.

Reviews and Ratings of UserTesting

We’ve gathered all the data so you don’t have to, making decisions simple and saving you time and money.

3.6 (2,018)

ROI

7%

Productivity

7%

Value for Money

4.4

Ease of Use

3.3

Support

4.8

Usage by Business Size

40%
44%
16%

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UserTesting Pricing Plans

Find out which pricing plan is the best fit for you.

Basic

$40 per user / month. Up to 20 tests per user.

$40

Premium

$100 per user / month. Up to 50 tests per user, priority access to new features, dedicated support.

$100

UserTesting Product Reviews

See the platform from within the latest UserTesting videos.

What verified reviews from expects say about
UserTesting

Insights from field experts about UserTesting from first hand.

M. Scott

UserTesting has been a game-changer for me in terms of usability testing and feedback - their intuitive platform made it easy to conduct user research, gather valuable insights, and refine my products with customer-centric design. Highly recommended!

J. Wright

I've been impressed with UserTesting's intuitive interface and seamless user testing process. The platform is incredibly easy to use, allowing me to quickly schedule and conduct tests, gather valuable feedback, and share insights with stakeholders. I've found their tools to be effective in...

M. Johnson

I was thoroughly unimpressed with UserTesting's usability and reliability. The software crashed multiple times during my testing sessions, losing valuable feedback I had collected. The platform's navigation was clunky and time-consuming to navigate, making it difficult to schedule and cond...

D. Brown

I've had a great experience with UserTesting, providing valuable feedback to companies and helping them improve their user experiences through thorough testing and honest reviews.

R. Moore

I'm extremely disappointed with UserTesting's interface and functionality. As a tester myself, I thought it would be easy to navigate and provide insightful feedback. However, their website is cluttered and confusing, making it hard to find what I need. The video recording feature crashed ...

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Frequently asked questions about UserTesting

Find answers to the most relevant queries to be able to make decisions right away.

What is UserTesting?

UserTesting is a user research platform that allows businesses to conduct remote user testing, feedback, and usability studies.


How does UserTesting work?

Users are recruited through the platform, and then participate in video recorded tests of your website or app. You receive instant access to videos of real users interacting with your product.


What types of tests can I run on UserTesting?

You can run a variety of tests, including usability studies, user experience (UX) research, and A/B testing. Tests can be set up in just a few minutes and participants are recruited instantly.


How long does it take to get results from a UserTesting test?

Testers complete tests in about 20 minutes on average, and you receive instant access to videos of their interactions with your product.


Is UserTesting easy to use?

Yes! UserTesting is designed to be user-friendly and easy to use. You can set up a test in just a few minutes, and our platform guides you through the process every step of the way.


Can I get feedback from users worldwide?

Yes! Our global community of testers ensures that you receive feedback from diverse perspectives and demographics. You can recruit participants from over 100 countries.


How much does UserTesting cost?

Our pricing is transparent and affordable. You pay per test, with discounts available for bulk purchases or subscriptions.


Is my data secure on UserTesting?

Yes! Our platform is built on a robust security framework that ensures all data is protected. We also comply with industry-standard regulations, including GDPR and CCPA.



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