WhatsApp vs LiveChat

Discover how WhatsApp and LiveChat compare to each other by their: categories, industries, features, pricing, reviews, ease of use...

Reviews

4.5 (17,081)
4.5 (1,739)

Value for Money

4.6
4.0

Ease of Use

4.8
4.3

ROI

3%
2%

Productivity

25%
54%

Support

4.7
4.0

Categories

3
5

Industries

10
68

Features

41
53

Small Businesses

8%
14%

Medium Businesses

78%
80%

Enterprise Businesses

14%
6%

Industries Comparison

Accommodation

Administrative

Advertising

Aerospace

Agriculture

Airlines

Amusement

Animal Production

Arms

Arts

Categories Comparison

Customer Communications Management

Customer Engagement

Customer Service

Help Desk

Live Chat

Online CRM

Team Communication

Features Comparison

@mentions

API

Access Controls/Permissions

Activity Dashboard

Activity/News Feed

Alerts/Escalation

Alerts/Notifications

Audio Calls

Automated Routing

Autoresponders

Winners

WhatsApp

1

Overall Winner

3

WhatsApp

1

Reviews Winner

3

WhatsApp

1

Value for Money Winner

3

WhatsApp

1

Ease of Use Winner

3

WhatsApp

1

ROI Winner

3

LiveChat

1

Productivity Winner

3

WhatsApp

1

Support Winner

3

LiveChat

1

Categories Winner

3

LiveChat

1

Industries Winner

3

LiveChat

1

Features Winner

3

LiveChat

1

Small Businesses Winner

3

LiveChat

1

Medium Businesses Winner

3

WhatsApp

1

Enterprise Businesses Winner

3

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