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SurveyMonkey

SurveyMonkey is a web-based survey and questionnaire platform that enables users to create and distribute surveys, collect data, and analyze results. It offers customizable templates, question types, and reporting features for various use cases including market research, customer feedback, and employee engagement.

Reviews and Ratings of SurveyMonkey

We have gathered all the data so you don't have to.

Making decisions simple and saving your time and money.

G2 Rating

4.4 (22,905 Reviews)

SaasGuro Rating

Overall 4.3 (23,666 Reviews)
Value for Money
Ease of Use
Support

Capterra Rating

4.6 (51 Reviews)

What verified reviews from expects say about
SurveyMonkey

Insights from field experts about SurveyMonkey from first hand

V. Young

I've had an excellent experience with SurveyMonkey - their intuitive interface and robust features made it easy to create and analyze surveys, providing valuable insights for my business's market research efforts.

P. Edwards

I'm impressed with SurveyMonkey's user-friendly interface and robust features, making it easy to create and analyze surveys. The data visualization tools are particularly useful for identifying trends and gaining actionable insights into customer opinions. Highly recommended!

F. Taylor

I've had an exceptional experience with SurveyMonkey, creating and distributing surveys was seamless, the user-friendly interface made it easy to design and analyze results, helping me gather valuable insights for my business decisions.

A. Wilson

I'm thoroughly impressed with SurveyMonkey's user-friendly interface and robust features. Their poll creation tool was a breeze to use, allowing me to design and distribute surveys efficiently. Highly recommend for anyone looking to collect valuable feedback!

L. Martin

SurveyMonkey's user interface is outdated and clunky. The survey creation process was tedious and time-consuming. The results were difficult to interpret due to limited filtering options, making it a subpar experience overall.

V. Gomez

I'm thoroughly impressed with SurveyMonkey's user-friendly interface and extensive feature set. The tool allowed me to create professional-looking surveys in minutes, while its robust analytics provided actionable insights into my target audience's preferences. Its seamless integration wit...

C. Moore

I've had a fantastic experience with SurveyMonkey. The user-friendly interface made it easy to create and distribute surveys, even for someone like me who's not tech-savvy. The real-time analysis feature was incredibly helpful in understanding our customers' needs and preferences. I highly...

M. Anderson

I'm extremely disappointed with SurveyMonkey's limitations. As someone who's created numerous surveys for both personal and professional use, I've experienced firsthand how the software's design can hinder your ability to create effective polls. The user interface is cluttered and outdated...

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Frequently asked questions about SurveyMonkey

Find answers to the most relevant queries to be able to make decisions right away.

What is SurveyMonkey?

SurveyMonkey is a web-based survey creation and management tool that helps you collect feedback, opinions, and data from your audience.


How do I create a survey on SurveyMonkey?

To create a survey on SurveyMonkey, simply sign up for an account, click on 'Create a Survey', and follow the step-by-step process to design and launch your survey.


What types of surveys can I create with SurveyMonkey?

You can create various types of surveys, including simple polls, multiple-choice questions, rating scales, net promoter score (NPS), and more.


How do I add questions to my survey on SurveyMonkey?

To add questions, click on the 'Add Question' button, select the question type, and customize the settings as needed. You can also reuse questions from previous surveys or use templates.


Can I customize the look and feel of my survey on SurveyMonkey?

Yes, you can customize your survey's theme, colors, and branding to match your organization's identity.


How do I share my survey with respondents on SurveyMonkey?

You can share your survey via a link, embed it in a website or email, or send it directly from the SurveyMonkey dashboard.


What analytics and reporting tools does SurveyMonkey offer?

SurveyMonkey provides various analytics and reporting tools to help you understand respondent behavior, identify trends, and make data-driven decisions.


Is my survey data secure on SurveyMonkey?

Yes, SurveyMonkey takes the security of your data seriously. Our platform is PCI-DSS compliant, GDPR-compliant, and HIPAA-compliant for sensitive data types.


What kind of support does SurveyMonkey offer to help me with my survey?

SurveyMonkey offers a comprehensive knowledge base, email support, phone support (for paid plans), and live chat to help you resolve any issues or answer questions about your survey.



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