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Appcues

Appcues is a user interface design and testing platform that helps businesses create, test, and deploy user-centered digital products. It offers a suite of tools for user flow creation, click-tracking, A/B testing, and feedback collection. The platform aims to improve product quality through data-driven decision making and human-centric design principles.

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Reviews and Ratings of Appcues

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G2 Rating

4.6 (326 Reviews)

SaasGuro Rating

Overall 4.6 (431 Reviews)
Value for Money
Ease of Use
Support

Capterra Rating

4.8 (102 Reviews)

What verified reviews from expects say about
Appcues

Insights from field experts about Appcues from first hand

E. Edwards

Appcues has major bugs and limitations, causing frustration with onboarding flows and user experience. Their team's responsiveness was slow, and troubleshooting efforts were unhelpful, leading to a disappointing overall experience that failed to meet our business needs.

G. Brown

"Appcues is a clunky and inflexible platform that fails to deliver on its promised ease of use. Its restrictive customization options and frustrating UI hinder our team's ability to create engaging user experiences, making it a poor choice for complex workflows."

R. Miller

I've had an incredible experience with Appcues. Their user-friendly interface allowed me to easily create custom onboarding flows and in-app experiences without requiring extensive coding knowledge or design expertise. The seamless integration with our existing tech stack was also a major ...

C. Scott

I'm thoroughly impressed with Appcues - its intuitive visual editor and seamless onboarding process made it incredibly easy to create engaging user experiences, boosting our conversion rates significantly. Highly recommended!

D. Hall

I've had an amazing experience with Appcues. The user-friendly interface made it easy to create and customize onboarding flows that truly converted our users into customers. The seamless integration with our existing tools saved us time and resources. What impressed me most was the impress...

R. Hall

I've been thoroughly impressed with Appcues and have seen significant improvements in our user engagement. The drag-and-drop builder made it incredibly easy to create personalized experiences for our users, even for someone without extensive coding knowledge like myself. The analytics prov...

Appcues is best fit for these top industries

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Manufacturing

Manufacturing industry software for production planning, quality control, and supply chain management. Advanced solutions to monitor processes, ensure product standards, and track materials. Trusted by manufacturers to support reliable and high-quality production.

Hospitality

Hospitality industry software for hotel management, guest services, and booking operations. Top solutions to handle reservations, manage staff, and improve guest experiences. Trusted by hotels and resorts to support efficient and welcoming hospitality services.

Agriculture

Agriculture industry software for crop management, livestock tracking, and supply chain operations. Advanced solutions to monitor growth, manage resources, and ensure sustainability. Key tools for efficient and productive farming practices.

Alternatives to Appcues you might consider and compare

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Intercom

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Adobe Captivate Prime

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Pendo Platform

Pendo Platform is a digital product experience platform that helps businesses understand and improve user engagement. It provides features such as in-product feedback, analytics, and A/B testing to inform product development decisions. The platform integrates with existing systems and tools, allowing companies to gather insights and optimize their products for better user outcomes.

Bloomfire

Bloomfire is a cloud-based knowledge management and collaboration platform that enables teams to discover, capture, and share expertise, experiences, and best practices in a visual and interactive way, fostering innovation and collective intelligence.

GuideCX

GuideCX is a cloud-based customer experience platform that empowers companies to deliver personalized and proactive support across all touchpoints. It provides real-time analytics, AI-driven chatbots, and omnichannel engagement tools to enhance customer satisfaction, reduce friction, and drive business growth through data-driven decision making.

Whatfix

Whatfix is a digital adoption platform that helps businesses improve employee onboarding, training, and productivity. It offers interactive guides, tutorials, and microlearning content to reduce manual support requests and increase user engagement. Whatfix integrates with popular platforms like Salesforce, Microsoft Office 365, and Google Workspace, making it easy to implement across various systems and applications.

Rocketlane

Rocketlane is a customer success platform that enables businesses to streamline their customer support operations. It offers features like automated workflows, customized playbooks, and real-time analytics to help teams manage customer relationships more effectively. The software aims to enhance the overall customer experience by providing personalized interactions and timely issue resolution.

Thought Industries

Thought Industries is a customer education platform that enables businesses to deliver engaging experiences, track learner progress, and measure ROI on training investments through personalized learning journeys.

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Frequently asked questions about Appcues

Find answers to the most relevant queries to be able to make decisions right away.

What is Appcues?

Appcues is a no-code user experience (UX) platform that helps businesses create, customize, and deploy digital experiences across multiple touchpoints, including websites, mobile apps, and messaging channels.

How does Appcues work?

Appcues uses a drag-and-drop interface to allow non-technical users to design and implement interactive experiences without requiring coding or development expertise. Users can connect data sources, create custom workflows, and deploy experiences across various channels.

What types of digital experiences can I create with Appcues?

Appcues enables the creation of a wide range of digital experiences, including onboarding flows, welcome messages, surveys, quizzes, lead generation forms, and more. Users can also use pre-built templates to get started quickly.

Is Appcues scalable?

Yes, Appcues is designed to scale with your business needs. The platform supports large user bases, high traffic volumes, and complex workflows, ensuring that experiences are delivered reliably and efficiently across multiple channels.

Can I integrate Appcues with my existing tools?

Yes, Appcues offers pre-built integrations with popular platforms such as Salesforce, HubSpot, Mailchimp, and more. Users can also connect custom APIs or data sources to support unique workflows.

What kind of customer support does Appcues offer?

Appcues provides dedicated customer support through multiple channels, including email, phone, and chat. The platform also offers extensive documentation, training resources, and community forums to help users get started and succeed.

Is Appcues GDPR and CCPA compliant?

Yes, Appcues is fully compliant with GDPR and CCPA regulations. The platform ensures that user data is collected, stored, and processed in accordance with these laws, providing peace of mind for businesses operating globally.

Can I use Appcues to personalize experiences?

Yes, Appcues enables personalization through the use of custom targeting rules, data segmentation, and user-specific workflows. Users can leverage this functionality to deliver tailored experiences that improve engagement and conversion rates.

How do I measure the effectiveness of my Appcues experiences?

Appcues provides built-in analytics and tracking capabilities, allowing users to monitor performance, track key metrics, and A/B test experiences. Users can also connect custom tracking codes or data sources to support advanced analysis.

Is Appcues a good fit for my business?

If you're looking to create, customize, and deploy digital experiences across multiple touchpoints without requiring technical expertise, then Appcues is likely a great fit. Schedule a demo with our team to see how Appcues can help drive growth and engagement for your business.

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