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Whatfix

Whatfix is a digital adoption platform that helps businesses improve employee onboarding, training, and productivity. It offers interactive guides, tutorials, and microlearning content to reduce manual support requests and increase user engagement. Whatfix integrates with popular platforms like Salesforce, Microsoft Office 365, and Google Workspace, making it easy to implement across various systems and applications.

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Reviews and Ratings of Whatfix

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G2 Rating

4.6 (358 Reviews)

SaasGuro Rating

Overall 4.6 (437 Reviews)
Value for Money
Ease of Use
Support

Capterra Rating

4.6 (77 Reviews)

What verified reviews from expects say about
Whatfix

Insights from field experts about Whatfix from first hand

P. Patel

I'm thoroughly impressed with Whatfix's user-friendly interface and seamless onboarding process. The intuitive workflow automation features have significantly reduced our support tickets and streamlined employee training, saving us time and resources.

B. Anderson

I've experienced significant efficiency gains and reduced onboarding time using Whatfix's intuitive user experience documentation and interactive guides which allowed me to quickly understand complex software features and processes.

R. Torres

I've had an amazing experience with Whatfix - their intuitive onboarding and user guides have streamlined our team's workflow, reducing errors by 30% in just a month! Their support is top-notch too. Highly recommend!

L. King

Whatfix has been a game-changer for our onboarding process. The interactive guides and step-by-step tutorials have greatly reduced support requests and increased user adoption - a truly intuitive and engaging experience!

B. Stewart

I've had an incredible experience with Whatfix - this intuitive platform has streamlined our onboarding process and reduced support tickets by 50%. The visual guidance and interactive walkthroughs have been a game-changer for our new hires. The ease of use and customization options are top...

S. Garcia

I've been using Whatfix for our company's onboarding process and it's been a game-changer. The interactive guides are incredibly easy to create and customize, which has streamlined our new hire experience. The software is intuitive and user-friendly, even for non-technical users, and the a...

R. Thompson

I was really disappointed with Whatfix. The onboarding process for our team took way longer than expected - over a week of setting up guides and workflows just to get started. I found the software's UI to be cluttered and not very user-friendly, which made it frustrating to navigate and fi...

Whatfix is best fit for these top industries

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Manufacturing

Manufacturing industry software for production planning, quality control, and supply chain management. Advanced solutions to monitor processes, ensure product standards, and track materials. Trusted by manufacturers to support reliable and high-quality production.

Hospitality

Hospitality industry software for hotel management, guest services, and booking operations. Top solutions to handle reservations, manage staff, and improve guest experiences. Trusted by hotels and resorts to support efficient and welcoming hospitality services.

Agriculture

Agriculture industry software for crop management, livestock tracking, and supply chain operations. Advanced solutions to monitor growth, manage resources, and ensure sustainability. Key tools for efficient and productive farming practices.

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Frequently asked questions about Whatfix

Find answers to the most relevant queries to be able to make decisions right away.

What is Whatfix?

Whatfix is a digital adoption platform that helps users understand and use software applications more effectively.

How does Whatfix work?

Whatfix uses a combination of interactive guides, walkthroughs, and tooltips to provide users with step-by-step instructions on how to complete tasks within an application.

Can I customize Whatfix for my organization?

Yes, Whatfix can be customized to fit your company's branding, culture, and policies.

Is Whatfix easy to implement?

Whatfix is designed to be easy to implement and requires minimal IT resources or expertise.

Can I track user adoption with Whatfix?

Yes, Whatfix provides detailed analytics and reporting on user engagement and adoption within your organization.

Is Whatfix compatible with my existing software applications?

Whatfix integrates with a wide range of popular software applications, including Salesforce, Microsoft Office 365, and Google Workspace.

How do I get started with Whatfix?

You can start by signing up for a free trial on the Whatfix website or scheduling a demo with one of their experts.

Can I use Whatfix with my mobile devices?

Yes, Whatfix is fully accessible on desktop and mobile devices, ensuring that users can get help whenever they need it.

Is Whatfix secure?

Whatfix takes data security very seriously and adheres to industry standards for security and compliance.

Can I get support from Whatfix?

Yes, Whatfix provides dedicated customer support via phone, email, or chat to help with any questions or issues you may have.

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