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CallCenterNOW

Unlock seamless customer interactions with CallCenterNOW's all-in-one contact center software, featuring advanced automation, omnichannel support, and real-time analytics to boost efficiency and satisfaction.

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Reviews and Ratings of CallCenterNOW

We’ve gathered all the data so you don’t have to, making decisions simple and saving you time and money.

4.2 (854)

ROI

5%

Productivity

18%

Value for Money

3.6

Ease of Use

3.8

Support

3.5

Usage by Business Size

38%
44%
18%

Categories - 1

AI icon Telemarketing

Features - 16

AI icon Automatic Call Distribution AI icon CRM AI icon Call Center Management AI icon Call Logging AI icon Call Monitoring AI icon Call Recording
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Find features critical for making decisions

Find a specific feature the platform should have to be a great fit for your organisation.

Can this product help us with Caller ID?

Can this product help us with Computer Telephony Integration?

Can this product help us with Campaign Management?

Can this product help us with Call Scripting?

CallCenterNOW Pricing Plans

Find out which pricing plan is the best fit for you.

Starter

For small call centers and startups

$9.99

Growth

Ideal for growing businesses and medium-sized call centers

$19.99

Enterprise

For large enterprises and complex call center operations

$49.99

Ultimate

The most advanced plan for the biggest and most demanding call centers

$99.99

What verified reviews from expects say about
CallCenterNOW

Insights from field experts about CallCenterNOW from first hand.

N. Brown

I've had a fantastic experience with CallCenterNOW - user-friendly interface, efficient call routing and seamless integration with CRM systems. The analytics dashboard provided valuable insights into our sales operations, allowing us to optimize and improve performance. Highly recommended!

K. Miller

I've had an exceptional experience with CallCenterNOW. The intuitive interface made it effortless to set up and customize my campaigns. The AI-driven analytics provided valuable insights into customer behavior, allowing me to refine my strategy effectively. Overall, a highly efficient and ...

A. Thomas

I've had an exceptional experience with CallCenterNOW. The user-friendly interface and seamless integration with our CRM system have streamlined our customer support process significantly. The software's robust features, such as IVR and ACD, have enabled us to handle high call volumes effi...

G. King

I'm thoroughly impressed with CallCenterNOW! As someone who's used it firsthand, I can attest to its user-friendly interface and seamless functionality. The software has streamlined our customer service operations, allowing us to manage a high volume of calls with ease. The reporting featu...

G. Davis

I was thoroughly disappointed with my experience using CallCenterNOW. The software promised an all-in-one solution for managing our customer service operations but fell woefully short of its claims. The user interface is cluttered and outdated, making it difficult to navigate even the most...

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CallCenterNOW is best fit for these top industries

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Accommodation

Accommodation industry software for property management, guest services, and booking operations. Advanced solutions to handle reservations, manage facilities, and improve guest experiences. Key tools for smooth and welcoming accommodation services.

Aerospace

Aerospace industry software for design, project management, and quality control. Leading solutions to develop aircraft systems, manage production processes, and ensure safety standards. Trusted by manufacturers to support precise and reliable aerospace engineering.

Agriculture

Agriculture industry software for crop management, livestock tracking, and supply chain operations. Advanced solutions to monitor growth, manage resources, and ensure sustainability. Key tools for efficient and productive farming practices.

Alternatives to CallCenterNOW you might consider and compare

These are alternatives that you can choose from and compare to best align with your interests and filed of expertise.

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Bitrix24

Bitrix24 is a powerful all-in-one CRM platform that streamlines business operations, enhances team collaboration, and drives customer engagement for sustained growth.

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Lusha

Discover powerful lead generation with Lusha—uncover precise contact details in seconds, enhancing your sales strategy with effortless data retrieval.

Five9

Boost your customer service efficiency with Five9’s cloud-based contact center solution. Streamline calls, empower agents, and deliver exceptional customer experiences for business success.

CloudTalk

Unlock seamless customer communication with CloudTalk's AI-powered cloud phone system. Automate workflows, boost productivity, and deliver exceptional customer experiences.

JustCall

JustCall streamlines business communications by integrating seamlessly with top CRMs, offering powerful call routing and analytics to boost productivity and enhance customer satisfaction.

Kixie PowerCall

Boost sales performance with Kixie PowerCall's all-in-one phone, text, and email platform. Automate and streamline customer interactions to drive revenue growth.

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Frequently asked questions about CallCenterNOW

Find answers to the most relevant queries to be able to make decisions right away.

What is CallCenterNOW?

CallCenterNOW is a cloud-based call center software that helps businesses manage their customer interactions and improve customer experience.

How does CallCenterNOW work?

CallCenterNOW uses artificial intelligence to automatically route calls to the most available agent, reducing wait times and improving first-call resolution rates.

Can I integrate CallCenterNOW with my CRM?

Yes, CallCenterNOW integrates seamlessly with popular CRMs like Salesforce, Zendesk, and Microsoft Dynamics. This allows for a unified view of customer interactions across all channels.

What features does CallCenterNOW offer?

CallCenterNOW offers a range of features, including IVR, call routing, queue management, agent monitoring, reporting, and analytics. It also supports multi-channel engagement via email, chat, and SMS.

Is CallCenterNOW scalable for my business needs?

Yes, CallCenterNOW is designed to scale with your business growth. Our cloud-based infrastructure ensures that you can easily add or remove users as needed, without worrying about maintenance or upgrades.

What kind of support does CallCenterNOW offer?

CallCenterNOW provides 24/7 customer support via phone, email, and chat. Our dedicated team is always available to help with any questions or concerns you may have.

How do I get started with CallCenterNOW?

To get started with CallCenterNOW, simply sign up for a free trial on our website, and one of our experts will guide you through the setup process. We also offer comprehensive training and onboarding to ensure a smooth transition.

Get Started with CallCenterNOW now!

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