CallCenterNOW Alternatives

CallCenterNOW is a cloud-based contact center software that provides omnichannel engagement, AI-powered routing, and real-time analytics to deliver exceptional customer experiences and drive business growth.

CallCenterNOW

Overall Rating 4.2 (854 Reviews)

Productivity: 18%

ROI: 5%

Alternatives: 8

Categories: 1

Features: 16

Alternative Products

Bitrix24

Bitrix24 is a cloud-based collaboration platform that offers a range of business tools and features. It provides file sharing and storage, project management, communication channels, CRM system, task management, and integration with third-party apps through APIs or Zapier. Users can also create custom workflows and automate tasks within the platform.

Overall Rating 4.1 (1,559 Reviews)

Productivity: 126%

ROI: 86%

Categories: 61

Features: 375

Lusha

Lusha is a B2B contact and sales intelligence platform that helps businesses find accurate and up-to-date information on companies and key decision-makers. It uses machine learning algorithms to verify data accuracy and provides insights on company structures, revenue, and more. Lusha's goal is to empower businesses with the most reliable data, enhancing their sales and marketing efforts.

Overall Rating 3.5 (2,110 Reviews)

Productivity: 23%

ROI: 38%

Categories: 8

Features: 63

Five9

Five9 is a cloud-based contact center software that automates and streamlines customer interactions, providing features such as automated dialing, call routing, IVR, and analytics to improve customer experience and agent productivity.

Overall Rating 3.5 (1,183 Reviews)

Productivity: 46%

ROI: 15%

Categories: 7

Features: 60

CloudTalk

CloudTalk is a cloud-based contact center software that provides businesses with a comprehensive platform for managing customer interactions. It offers features such as call routing, IVR, ACD, and CRM integration, allowing users to streamline their sales, marketing, and support activities in a single interface. The software also includes analytics and AI-powered tools for improving customer experience and agent productivity.

Overall Rating 4.2 (1,775 Reviews)

Productivity: 27%

ROI: 13%

Categories: 6

Features: 52

JustCall

JustCall is a cloud-based telephony platform that enables businesses to make and receive calls, send messages, and manage communication workflows through an intuitive interface. It integrates with CRM systems and supports SMS, voice, and video communications.

Overall Rating 4.3 (2,699 Reviews)

Productivity: 30%

ROI: 41%

Categories: 5

Features: 46

Kixie PowerCall

Kixie PowerCall is a cloud-based sales engagement platform that automates and optimizes sales outreach, enabling businesses to streamline customer interactions, personalize communication, and drive revenue growth with AI-powered features and analytics-driven insights.

Overall Rating 4.7 (1,052 Reviews)

Productivity: 14%

ROI: 27%

Categories: 4

Features: 41

Cloud Predictive Dialer

Cloud-based predictive dialing software that automates outbound sales and customer service calls by dynamically selecting and connecting to available agents based on real-time call center metrics. This intelligent system minimizes idle time, boosts productivity, and enhances overall efficiency, ensuring optimal resource utilization and superior call handling experiences.

Overall Rating 4.2 (78 Reviews)

Productivity: 14%

ROI: 14%

Categories: 2

Features: 23

VICIdial

VICIdial is a cloud-based call center software that automates and manages telemarketing campaigns with features like predictive dialing, IVR, ACD, and CRM integration, allowing businesses to streamline sales processes and improve customer engagement.

Overall Rating 4.6 (322 Reviews)

Productivity: 3%

ROI: 3%

Categories: 1

Features: 10

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