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FluentStream

FluentStream is a cloud-based contact center platform that streamlines customer interactions with AI-powered tools, omnichannel engagement, and real-time analytics for improved business outcomes.

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Reviews and Ratings of FluentStream

We’ve gathered all the data so you don’t have to, making decisions simple and saving you time and money.

4.5 (84)

ROI

9%

Productivity

8%

Value for Money

4.9

Ease of Use

2.5

Support

4.0

Usage by Business Size

17%
72%
11%

Categories - 1

AI icon Call Accounting

Features - 9

AI icon By-Extension Reporting AI icon Call Duration AI icon Call Logging AI icon Call Recording AI icon Call Routing AI icon Call Volume
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Can this product help us with Unattended Call Management?

FluentStream Pricing Plans

Find out which pricing plan is the best fit for you.

Starter

1 user, limited to 1 concurrent call, no voicemail or auto attendant.

$9.95

Basic

Up to 5 users, unlimited concurrent calls, voicemail and auto attendant.

$19.95

Pro

Up to 20 users, advanced features like IVR, call recording, and analytics.

$49.95

Business

Everything from the Pro plan, plus a dedicated account rep and priority support.

$99.95

What verified reviews from expects say about
FluentStream

Insights from field experts about FluentStream from first hand.

R. Jackson

I was underwhelmed by FluentStream's inability to consistently transmit high-quality video and audio during calls, despite multiple attempts at optimization. Technical support failed to provide actionable solutions to these persistent issues.

M. Young

FluentStream crashed multiple times during a single call and failed to sync with my calendar, resulting in missed or dropped meetings. Customer support was unresponsive and unable to resolve issues despite repeated attempts. Overall, a frustrating and unreliable experience.

E. Anderson

I've had an exceptional experience with FluentStream - its ease of use and robust features have streamlined our video conferencing needs, allowing for seamless connections and high-quality interactions with colleagues worldwide.

S. Collins

I've had an exceptional experience with FluentStream. The user interface is clean and intuitive, making it effortless to manage my video conferencing needs. Integration with existing platforms was seamless, and customer support has been responsive and helpful whenever I needed assistance. ...

S. Davis

FluentStream has greatly simplified my video conferencing experience with seamless integrations and intuitive interface, allowing for stress-free meetings and efficient collaboration across teams and locations, highly recommended for businesses of all sizes.

H. White

I've had the pleasure of using FluentStream for my business's video conferencing needs, and I must say it has exceeded my expectations in every way. The user interface is clean and intuitive, making it easy to set up meetings and collaborate with clients remotely. The audio and video quali...

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FluentStream is best fit for these top industries

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Accommodation

Accommodation industry software for property management, guest services, and booking operations. Advanced solutions to handle reservations, manage facilities, and improve guest experiences. Key tools for smooth and welcoming accommodation services.

Education

Education industry software for learning management, student tracking, and administrative tasks. Advanced solutions to organize courses, monitor progress, and manage school operations. Key tools for effective and streamlined educational processes.

Hospitality

Hospitality industry software for hotel management, guest services, and booking operations. Top solutions to handle reservations, manage staff, and improve guest experiences. Trusted by hotels and resorts to support efficient and welcoming hospitality services.

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Tenfold

Unlock your sales potential with Tenfold's AI-powered sales engagement platform, streamlining outreach, follow-ups, and data management for improved customer connections and revenue growth.

InfoFlo

Streamline sales operations with InfoFlo's all-in-one CRM, contact management, and sales automation tool, empowering businesses to drive revenue growth and enhance customer relationships.

ZIWO

Streamline customer support with ZIWO's AI-powered cloud contact center software, automating tasks, improving agent productivity, and enhancing overall customer experience.

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Frequently asked questions about FluentStream

Find answers to the most relevant queries to be able to make decisions right away.

What is FluentStream?

FluentStream is a cloud-based communication platform that provides businesses with a suite of tools for contact center management, sales acceleration, and customer engagement.

How does FluentStream improve customer engagement?

FluentStream's omnichannel capabilities enable businesses to engage customers across multiple touchpoints, including voice, chat, email, and text messaging, providing a seamless and personalized experience.

What are the key features of FluentStream?

Key features of FluentStream include contact center management, sales acceleration, customer engagement, AI-powered chatbots, analytics and reporting, and integration with popular CRM systems.

Is FluentStream scalable for large businesses?

Yes, FluentStream is designed to scale with growing businesses, providing flexibility and adaptability to meet evolving communication needs.

How secure is my data with FluentStream?

FluentStream takes data security seriously, utilizing enterprise-grade encryption, access controls, and regular software updates to protect sensitive information.

Can I integrate FluentStream with my existing CRM system?

Yes, FluentStream offers seamless integration with popular CRM systems, enabling businesses to leverage their existing investment in customer relationship management.

What kind of analytics and reporting does FluentStream provide?

FluentStream provides real-time analytics and reporting on key performance indicators (KPIs), such as contact volume, response time, and customer satisfaction, enabling businesses to optimize their communication strategy.

Does FluentStream offer any training or support resources?

Yes, FluentStream offers comprehensive training, documentation, and dedicated support to ensure a smooth onboarding experience and optimal use of the platform.

Can I try FluentStream before committing to a purchase?

Yes, FluentStream offers a free trial or demo, allowing businesses to experience the platform's features and benefits firsthand.

What kind of customer support does FluentStream offer?

FluentStream provides 24/7 customer support via phone, email, and chat, ensuring timely assistance and resolution of any technical or billing-related issues.

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