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FluentStream

FluentStream is a cloud-based call center platform offering omnichannel engagement tools for businesses. It streamlines customer interactions, automates workflows, and provides analytics-driven insights to enhance customer experience and operational efficiency.

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Reviews and Ratings of FluentStream

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G2 Rating

4.8 (12 Reviews)

SaasGuro Rating

Overall 4.5 (84 Reviews)
Value for Money
Ease of Use
Support

Capterra Rating

4.5 (72 Reviews)

What verified reviews from expects say about
FluentStream

Insights from field experts about FluentStream from first hand

R. Jackson

I was underwhelmed by FluentStream's inability to consistently transmit high-quality video and audio during calls, despite multiple attempts at optimization. Technical support failed to provide actionable solutions to these persistent issues.

M. Young

FluentStream crashed multiple times during a single call and failed to sync with my calendar, resulting in missed or dropped meetings. Customer support was unresponsive and unable to resolve issues despite repeated attempts. Overall, a frustrating and unreliable experience.

E. Anderson

I've had an exceptional experience with FluentStream - its ease of use and robust features have streamlined our video conferencing needs, allowing for seamless connections and high-quality interactions with colleagues worldwide.

S. Collins

I've had an exceptional experience with FluentStream. The user interface is clean and intuitive, making it effortless to manage my video conferencing needs. Integration with existing platforms was seamless, and customer support has been responsive and helpful whenever I needed assistance. ...

S. Davis

FluentStream has greatly simplified my video conferencing experience with seamless integrations and intuitive interface, allowing for stress-free meetings and efficient collaboration across teams and locations, highly recommended for businesses of all sizes.

H. White

I've had the pleasure of using FluentStream for my business's video conferencing needs, and I must say it has exceeded my expectations in every way. The user interface is clean and intuitive, making it easy to set up meetings and collaborate with clients remotely. The audio and video quali...

FluentStream is best fit for these top industries

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Manufacturing

Manufacturing industry software for production planning, quality control, and supply chain management. Advanced solutions to monitor processes, ensure product standards, and track materials. Trusted by manufacturers to support reliable and high-quality production.

Hospitality

Hospitality industry software for hotel management, guest services, and booking operations. Top solutions to handle reservations, manage staff, and improve guest experiences. Trusted by hotels and resorts to support efficient and welcoming hospitality services.

Agriculture

Agriculture industry software for crop management, livestock tracking, and supply chain operations. Advanced solutions to monitor growth, manage resources, and ensure sustainability. Key tools for efficient and productive farming practices.

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Intacct

Intacct is a cloud-based accounting and financial management software designed for small to medium-sized businesses. It provides real-time visibility into financial performance, automates accounting tasks, and streamlines processes such as invoicing, accounts payable, and cash management. Intacct also offers integrated modules for order management, revenue recognition, and project accounting, making it a comprehensive solution for businesses seeking to optimize their financial operations.

PhoneBurner

PhoneBurner is a cloud-based lead generation and inside sales platform that helps businesses automate and streamline their phone prospecting efforts. It features a power dialer, email and voice messages, and a CRM integration to track interactions and follow up with leads. PhoneBurner enables users to make more calls in less time, increase efficiency, and improve customer engagement.

CloudTalk

CloudTalk is a cloud-based contact center software that provides businesses with a comprehensive platform for managing customer interactions. It offers features such as call routing, IVR, ACD, and CRM integration, allowing users to streamline their sales, marketing, and support activities in a single interface. The software also includes analytics and AI-powered tools for improving customer experience and agent productivity.

Tenfold

Tenfold is a cloud-based contact center software that automates data capture and syncs it to CRM systems, enhancing sales teams' productivity and customer engagement through intelligent call dispositions, real-time analytics, and streamlined workflows.

InfoFlo

InfoFlo is a cloud-based document and case management system designed for law firms and corporate legal departments. It streamlines the process of managing documents, cases, and clients through a user-friendly interface. Features include document assembly, workflow automation, reporting, and integration with other systems. InfoFlo helps organizations improve efficiency, reduce errors, and enhance collaboration among teams.

ZIWO

Ziwo is an omnichannel engagement platform that enables businesses to manage and automate customer interactions across various channels such as calls, messages, emails, and social media. It streamlines communication with automated workflows, analytics, and AI-powered tools.

FreJun Call Automation Platform

FreJun is an AI-powered call automation platform that streamlines customer interactions through automated call routing, self-service options, and real-time analytics, enhancing business efficiency and delivering personalized experiences.

Predictive dialer PBX

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Frequently asked questions about FluentStream

Find answers to the most relevant queries to be able to make decisions right away.

What is FluentStream?

FluentStream is a cloud-based communication platform that provides businesses with a suite of tools for contact center management, sales acceleration, and customer engagement.

How does FluentStream improve customer engagement?

FluentStream's omnichannel capabilities enable businesses to engage customers across multiple touchpoints, including voice, chat, email, and text messaging, providing a seamless and personalized experience.

What are the key features of FluentStream?

Key features of FluentStream include contact center management, sales acceleration, customer engagement, AI-powered chatbots, analytics and reporting, and integration with popular CRM systems.

Is FluentStream scalable for large businesses?

Yes, FluentStream is designed to scale with growing businesses, providing flexibility and adaptability to meet evolving communication needs.

How secure is my data with FluentStream?

FluentStream takes data security seriously, utilizing enterprise-grade encryption, access controls, and regular software updates to protect sensitive information.

Can I integrate FluentStream with my existing CRM system?

Yes, FluentStream offers seamless integration with popular CRM systems, enabling businesses to leverage their existing investment in customer relationship management.

What kind of analytics and reporting does FluentStream provide?

FluentStream provides real-time analytics and reporting on key performance indicators (KPIs), such as contact volume, response time, and customer satisfaction, enabling businesses to optimize their communication strategy.

Does FluentStream offer any training or support resources?

Yes, FluentStream offers comprehensive training, documentation, and dedicated support to ensure a smooth onboarding experience and optimal use of the platform.

Can I try FluentStream before committing to a purchase?

Yes, FluentStream offers a free trial or demo, allowing businesses to experience the platform's features and benefits firsthand.

What kind of customer support does FluentStream offer?

FluentStream provides 24/7 customer support via phone, email, and chat, ensuring timely assistance and resolution of any technical or billing-related issues.

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