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Jamf Pro

Jamf Pro is a comprehensive device management solution that streamlines the process of deploying, managing, and securing Macs, iPads, iPhones, and Apple Watches. It offers a range of features including user and group management, software distribution, inventory tracking, security and compliance, and analytics, enabling IT administrators to manage devices with ease and efficiency.

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Reviews and Ratings of Jamf Pro

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G2 Rating

4.8 (1,863 Reviews)

SaasGuro Rating

Overall 4.8 (2,403 Reviews)
Value for Money
Ease of Use
Support

Capterra Rating

4.7 (531 Reviews)

Jamf Pro Product Reviews

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Jamf Pro

Insights from field experts about Jamf Pro from first hand

S. Collins

I've had frustrating experiences with Jamf Pro's clunky user interface and inconsistent reporting capabilities, which have hindered our organization's ability to efficiently manage Apple devices. Support has also been unresponsive at times.

J. Davis

"I've had an exceptional experience with Jamf Pro. Its user-friendly interface and seamless onboarding process made deploying and managing our Mac fleet a breeze. The software's robust feature set and reliable performance have saved us time and reduced support requests."

L. Ramos

I've been utilizing Jamf Pro to manage our organization's Apple devices for over a year now. The intuitive interface and seamless integration with our existing infrastructure have significantly streamlined our device management processes. With Jamf Pro, we've seen substantial reductions in...

J. Wright

I've been using Jamf Pro for our company's Mac fleet management and it has streamlined our process significantly. The user-friendly interface allows for effortless setup and customization of policies, while the robust reporting features provide valuable insights into device health and acti...

C. Jackson

I've had an exceptional experience with Jamf Pro, effortlessly managing our company's Mac fleet. The user-friendly interface and intuitive setup process made it a breeze to implement. Automated software updates, security patches, and inventory management streamlined our workflow, reducing ...

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Frequently asked questions about Jamf Pro

Find answers to the most relevant queries to be able to make decisions right away.

What is Jamf Pro?

Jamf Pro is a cloud-based mobile device management (MDM) solution that helps organizations manage, enroll, and protect their Apple devices.

Can I use Jamf Pro with non-Apple devices?

No, Jamf Pro is specifically designed to work with Apple devices running iOS or macOS. If you need to manage other types of devices, you may want to consider a different MDM solution.

How do I enroll my Apple device in Jamf Pro?

Enrollment can be done through the Self-Service app on your device, or by manually entering the device's serial number and other required information in the Jamf Pro web console.

What kind of reporting and analytics does Jamf Pro offer?

Jamf Pro provides a range of reporting and analytics tools to help you track device usage, compliance, and security metrics. These reports can be customized to meet your specific needs.

Can I use Jamf Pro with my existing Active Directory infrastructure?

Yes, Jamf Pro supports integration with Active Directory (AD) for authentication and group policy management.

How does Jamf Pro handle device updates and patches?

Jamf Pro can automatically update and patch devices with the latest operating system versions, security patches, and other software updates. This helps ensure that your devices are secure and running smoothly.

What kind of security features does Jamf Pro offer?

Jamf Pro includes a range of security features, such as device encryption, passcode policies, and two-factor authentication to help protect your Apple devices from unauthorized access.

Can I use Jamf Pro with my existing service desk software?

Yes, Jamf Pro integrates with popular service desk solutions like JIRA and ServiceNow to provide a single-pane-of-glass experience for IT teams.

How does Jamf Pro handle device retirement and decommissioning?

Jamf Pro provides tools to help you retire and decommission Apple devices, including the ability to remotely wipe data, remove devices from management, and update inventory records.

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