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OpenTable for Restaurants

OpenTable is a cloud-based restaurant management software that streamlines operations and boosts profitability. It enables online reservations, seating management, waitlisting, table mapping, and analytics tracking in real-time. The platform also offers features such as guest messaging, menu engineering, and staff scheduling, all integrated within a user-friendly interface to enhance the dining experience for both customers and staff.

Reviews and Ratings of OpenTable for Restaurants

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G2 Rating

4.4 (231 Reviews)

SaasGuro Rating

Overall 4.3 (1,719 Reviews)
Value for Money
Ease of Use
Support

Capterra Rating

4.7 (1,304 Reviews)

What verified reviews from expects say about
OpenTable for Restaurants

Insights from field experts about OpenTable for Restaurants from first hand

C. Robinson

I've had an exceptional experience with OpenTable for my restaurant. Their intuitive platform streamlined reservations and improved table management, resulting in increased efficiency and a more enjoyable dining experience for both staff and customers. Highly recommended!

J. Robinson

"I've had the pleasure of using OpenTable's restaurant management software and I'm thoroughly impressed! It streamlined my table management, improved waitlist efficiency, and enhanced customer engagement through seamless online reservation integration."

L. Sanchez

I've had a fantastic experience with OpenTable for my restaurant. The online reservation system is incredibly user-friendly and has greatly increased our table turnover. I love how easy it is to track reservations and send reminders to customers. The integration with our point of sale syst...

R. Moore

I've experienced firsthand how OpenTable's software can stifle personalization and intimacy in restaurants I've worked with. The emphasis on reservations over customer connections has led to a lackluster dining experience that feels more transactional than genuine.

G. Allen

I've had nothing but frustration using OpenTable for my restaurant. The software is clunky and difficult to navigate, with multiple glitches and errors that have resulted in lost reservations and incorrect table assignments. I've also experienced issues with synchronization between the onl...

T. Williams

I've been using OpenTable for my restaurant's online booking system and I'm thoroughly impressed with its efficiency. The user-friendly interface allows our staff to easily manage reservations, seating arrangements, and table assignments. Customers love being able to view menus, make booki...

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Frequently asked questions about OpenTable for Restaurants

Find answers to the most relevant queries to be able to make decisions right away.

What is OpenTable for Restaurants?

OpenTable for Restaurants is a restaurant management software that helps restaurants streamline their operations, manage reservations, and improve customer relationships.


How does OpenTable help me manage my online presence?

OpenTable allows you to claim and customize your restaurant's profile on our website, including adding photos, descriptions, and hours of operation. This helps attract new customers and improves your online visibility.


Can I integrate OpenTable with my existing POS system?

Yes, OpenTable can be integrated with many popular point-of-sale systems, allowing you to sync reservations and customer data between platforms.


How do I use OpenTable's table management features?

Our table management tool allows you to view real-time availability, assign tables, and manage waitlists. This helps reduce no-shows and improve the overall dining experience for your customers.


Can I use OpenTable to send marketing messages to my customers?

Yes, our software allows you to send targeted promotions, special offers, and reminders to your valued customers. This helps drive repeat business and increase customer loyalty.


Is OpenTable secure and compliant with industry regulations?

Yes, OpenTable is committed to maintaining the highest standards of security and compliance. Our software meets all relevant industry regulations, including GDPR and PCI-DSS.


How do I get support for my OpenTable account?

Our dedicated customer support team is available 24/7 to help with any questions or issues you may have. You can also access our comprehensive knowledge base and online resources for quick answers to common questions.



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