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Smartlook

Smartlook is a user experience and behavior analysis tool that records video of website and app interactions, providing heatmaps, click tracking, and user feedback to improve user engagement and conversion rates.

Reviews and Ratings of Smartlook

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G2 Rating

4.6 (872 Reviews)

SaasGuro Rating

Overall 4.6 (1,023 Reviews)
Value for Money
Ease of Use
Support

Capterra Rating

4.7 (136 Reviews)

What verified reviews from expects say about
Smartlook

Insights from field experts about Smartlook from first hand

R. Lee

I was thoroughly disappointed with Smartlook's inability to accurately track user behavior and interactions on our website. The heatmaps were skewed, and the analytics were often delayed or missing key data points, rendering it useless for our business needs.

L. White

I've been using Smartlook for a while now and it's been a game-changer for my business. The heatmaps and recordings have given me incredible insights into user behavior on our website. The platform is super easy to set up and use, and the customer support team has been responsive and helpf...

S. Harrison

I've had an exceptional experience with Smartlook - its advanced analytics and heatmaps have greatly improved our website's user experience, providing actionable insights to enhance customer engagement and conversion rates.

D. Lewis

I've been using Smartlook for months and it's been a game-changer for my marketing team. The heatmaps and scroll maps have given us valuable insights into user behavior, allowing us to make data-driven decisions that drive conversions and improve the overall user experience of our website....

S. Moore

I've had the pleasure of using Smartlook for our company's website and I'm thoroughly impressed. The heatmap feature has been a game-changer in understanding user behavior, allowing us to optimize our layout and improve the overall user experience. The session recording tool is equally val...

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Frequently asked questions about Smartlook

Find answers to the most relevant queries to be able to make decisions right away.

What is Smartlook?

Smartlook is a user recording and analytics tool that helps businesses understand how users interact with their websites, mobile apps, or web applications.


How does Smartlook collect data?

Smartlook uses JavaScript to record user interactions on the website or application, collecting data such as mouse movements, clicks, scrolls, and other events.


What type of analytics can I get from Smartlook?

Smartlook provides heatmaps, scroll maps, click maps, and session recordings to help you understand user behavior, identify usability issues, and optimize your product or website.


Is my data secure with Smartlook?

Yes, Smartlook takes security seriously and ensures that all recorded data is stored securely, following the latest industry standards and best practices for data protection and privacy.


Can I integrate Smartlook with other tools?

Yes, Smartlook can be integrated with popular tools such as Google Analytics, Mixpanel, or Segment to help you analyze and visualize user behavior across multiple platforms.


Do I need technical expertise to set up Smartlook?

No, setting up Smartlook is easy and straightforward. You can install the Smartlook code on your website or application in just a few minutes, without requiring extensive technical knowledge.



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