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SOCi

SOCi is a social media compliance and reputation management platform that helps brands maintain a positive online presence by monitoring and addressing customer concerns in real-time. It also provides features for content calendar management, influencer identification, and campaign tracking to ensure seamless brand representation across all social media channels.

Reviews and Ratings of SOCi

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G2 Rating

4.5 (2,703 Reviews)

SaasGuro Rating

Overall 4.5 (3,067 Reviews)
Value for Money
Ease of Use
Support

Capterra Rating

4.5 (249 Reviews)

What verified reviews from expects say about
SOCi

Insights from field experts about SOCi from first hand

G. Thomas

I've had an outstanding experience with SOCi's comprehensive platform for reputation management and social media monitoring. It's been invaluable in helping me stay on top of online conversations about my brand and quickly address any issues that arise.

F. Allen

I'm extremely disappointed with SOCi's inability to accurately track social media conversations relevant to my brand. The platform consistently fails to pick up crucial mentions and comments, forcing me to manually search for important discussions. The user interface is clunky and outdated...

V. Mitchell

I've had the pleasure of using SOCi's all-in-one social media management platform and I'm thoroughly impressed! Their intuitive interface and robust features have streamlined our social media operations, allowing us to engage with customers more effectively and track our online presence wi...

F. Stewart

I was thoroughly disappointed with SOCi's inability to accurately track and analyze social media conversations about my brand. Their dashboard was clunky, and their reporting features were lacking, making it difficult to get a comprehensive view of our online presence.

G. Watson

I've been using SOCi for several months now and I'm thoroughly disappointed with its performance. The platform promised to streamline our social media management but it's turned out to be a time-consuming headache instead. The user interface is clunky and hard to navigate, making it diffic...

W. Thomas

I've been using SOCi for our social media management and I'm thoroughly impressed. The platform's ability to track brand mentions, engage with customers, and monitor online sentiment has been a game-changer for us. The intuitive interface and robust reporting features have streamlined our ...

S. Lewis

I've had the pleasure of using SOCi and I must say it's been a game-changer for our social media management. The platform's ability to centralize all our social channels into one place has saved us so much time and effort. I love how easy it is to schedule posts, engage with customers, and...

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Frequently asked questions about SOCi

Find answers to the most relevant queries to be able to make decisions right away.

What is SOCi?

SOCi is a social media management and analytics platform designed for brands, agencies, and retailers to manage their social presence across multiple platforms.


How does SOCi help with social media management?

SOCi provides a unified dashboard to schedule, publish, and manage content across all social media channels, as well as monitor engagement and analytics in real-time.


Can I use SOCi for multiple brands or clients?

Yes, SOCi offers a multi-brand management feature that allows you to manage social presence for multiple brands or clients from a single dashboard.


How does SOCi handle social media listening and analytics?

SOCi's analytics tool provides real-time monitoring of social conversations, sentiment analysis, and key performance indicator (KPI) tracking, helping you understand your audience's opinions and engagement levels.


Is SOCi compatible with multiple social media platforms?

Yes, SOCi supports scheduling and publishing content on Facebook, Instagram, Twitter, LinkedIn, YouTube, TikTok, and Pinterest, among others.


Can I integrate SOCi with my existing marketing tools?

SOCi offers integrations with popular marketing automation platforms, CRM systems, and customer service software to help you streamline your workflows and improve efficiency.


How does SOCi ensure brand consistency across social media channels?

SOCi's template library and asset management features enable you to maintain a consistent visual identity and messaging across all social media platforms, making it easier to build strong brands.


Can I get support from SOCi if I need help with the platform?

Yes, SOCi provides dedicated customer support through phone, email, and live chat channels to help you resolve any questions or issues you may have.


Is SOCi a scalable solution for growing businesses?

SOCi is designed to grow with your business. Its flexible pricing model and feature sets enable you to scale up or down as needed, making it suitable for small businesses, medium-sized enterprises, or large corporations.



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