Top Customer Experience
Software Solutions

Discover our collection of Customer Experience software solutions, designed to streamline digital content creation and management.

Pipedrive

Pipedrive is a sales pipeline management platform that helps businesses manage their sales process efficiently. It offers customizable pipelines, deal tracking, and sales team collaboration tools to streamline sales operations and boost revenue growth. With Pipedrive, users can visualize their sales journey, set targets, and gain insights into their sales performance in real-time, making it easier to close deals and achieve business goals.

Overall Rating 4.4 (7,651 Reviews)

Productivity: 128%

ROI: 95%

Industries: 3

Categories: 41

Features: 226

JotForm 4 0

JotForm 4.0 is a powerful online form builder that simplifies data collection with intuitive drag-and-drop functionality customizable templates and seamless integrations with popular services such as Google Sheets Mailchimp and more.

Overall Rating 4.7 (5,946 Reviews)

Productivity: 48%

ROI: 125%

Industries: 46

Categories: 37

Features: 261

LiveAgent

LiveAgent is a cloud-based customer service platform that enables businesses to manage all communication channels in one place. It offers features such as ticketing system, live chat, phone and email management, reporting and analytics, and integration with popular CRM systems. The software aims to help companies provide timely and efficient support to their customers.

Overall Rating 4.5 (3,774 Reviews)

Productivity: 14%

ROI: 56%

Industries: 68

Categories: 30

Features: 193

Zoho CRM

Zoho CRM is a cloud-based customer relationship management software that helps businesses manage contacts, leads, accounts, and sales pipelines. It offers features like sales automation, marketing automation, and analytics to boost sales and productivity.

Overall Rating 4.2 (14,644 Reviews)

Productivity: 86%

ROI: 12%

Industries: 51

Categories: 28

Features: 176

Zendesk

Zendesk is a cloud-based customer service platform that helps businesses manage and support customers across multiple channels. It provides ticketing, chat, voice, and mobile messaging capabilities, as well as analytics and reporting tools to track performance and identify areas for improvement. The software also integrates with popular apps and services, allowing companies to personalize their customer experience.

Overall Rating 4.2 (10,594 Reviews)

Productivity: 4%

ROI: 17%

Industries: 46

Categories: 28

Features: 192

Zoho Desk

Zoho Desk is a cloud-based customer support software that automates ticketing, routing, and escalation processes to provide timely resolutions. It streamlines communication with customers through various channels like email, phone, chat, social media, and SMS.

Overall Rating 4.3 (13,266 Reviews)

Productivity: 32%

ROI: 58%

Industries: 68

Categories: 21

Features: 155

Freshdesk

Freshdesk is a cloud-based helpdesk and customer service software that automates ticketing, provides omnichannel support, and offers advanced reporting and analytics to streamline customer interactions and improve business outcomes.

Overall Rating 4.4 (7,180 Reviews)

Productivity: 4%

ROI: 11%

Industries: 54

Categories: 18

Features: 130

HootSuite

Hootsuite is a social media management platform that enables users to schedule and post content across multiple social media platforms including Facebook, Twitter, Instagram, and LinkedIn. It also provides analytics and monitoring tools to track engagement and performance of posts, allowing businesses to optimize their social media strategy and reach a wider audience.

Overall Rating 4.2 (9,166 Reviews)

Productivity: 10%

ROI: 54%

Industries: 1

Categories: 16

Features: 127

SurveyMonkey

SurveyMonkey is a web-based survey and questionnaire platform that enables users to create and distribute surveys, collect data, and analyze results. It offers customizable templates, question types, and reporting features for various use cases including market research, customer feedback, and employee engagement.

Overall Rating 4.3 (23,666 Reviews)

Productivity: 16%

ROI: 62%

Industries: 38

Categories: 9

Features: 77

Trustpilot

Trustpilot is a review management and reputation marketing platform that helps businesses collect and showcase customer reviews on their websites, social media, and search engines. It streamlines review collection, moderation, and display, enhancing online visibility and credibility through genuine customer testimonials. By leveraging Trustpilot's features, businesses can build trust with potential customers and drive sales growth.

Overall Rating 4.2 (321,087 Reviews)

Productivity: 14%

ROI: 24%

Industries: 58

Categories: 6

Features: 59

SumUp Air

SumUp Air is a cloud-based Point of Sale (POS) system that enables businesses to manage transactions, track sales, and monitor customer behavior in real-time, with features such as inventory management and staff permissions.

Overall Rating 4.1 (25,245 Reviews)

Productivity: 35%

ROI: 1%

Industries: 23

Categories: 5

Features: 56

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