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Syncro

Syncro is a comprehensive business management platform designed for IT service providers. It offers features like ticketing, invoicing, and inventory management in one seamless interface. The software streamlines processes, enhances collaboration, and provides real-time visibility into operations, enabling businesses to deliver exceptional customer experiences while maximizing efficiency and profitability.

Reviews and Ratings of Syncro

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G2 Rating

4.5 (229 Reviews)

SaasGuro Rating

Overall 4.5 (310 Reviews)
Value for Money
Ease of Use
Support

Capterra Rating

4.6 (77 Reviews)

What verified reviews from expects say about
Syncro

Insights from field experts about Syncro from first hand

J. Jackson

I was disappointed with Syncro's customer support and lack of customization options, which made it difficult to tailor the software to my business needs, resulting in wasted time and resources.

C. Stewart

I've been using Syncro for months and it's been a game-changer for my IT support business. The all-in-one platform has streamlined our workflows, improved customer satisfaction, and saved us time - I highly recommend it to any managed service provider.

R. Brooks

I've been using Syncro for my IT support business and I must say it's a game-changer. The all-in-one platform has streamlined our operations, allowing us to provide faster and more efficient service to our clients. The intuitive dashboard makes it easy to manage multiple devices and client...

W. Collins

I was thoroughly disappointed with Syncro's performance. The onboarding process was clunky and took longer than expected to set up our first customer account. The software promised seamless integration with multiple platforms but we encountered numerous glitches and compatibility issues, w...

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Frequently asked questions about Syncro

Find answers to the most relevant queries to be able to make decisions right away.

What is Syncro?

Syncro is a cloud-based business management platform designed for IT service providers and managed service providers (MSPs) to manage their clients, technicians, and services from a single dashboard.


Is Syncro user-friendly?

Yes, Syncro has an intuitive interface that makes it easy to navigate and use. Our platform is designed to be user-friendly, even for those who are not tech-savvy.


What features does Syncro offer?

Syncro offers a wide range of features, including client management, technician scheduling, service dispatching, inventory management, billing and invoicing, reporting and analytics, and more.


Can I customize Syncro to fit my business needs?

Yes, Syncro allows you to customize the platform to fit your specific business needs. You can tailor workflows, set custom fields, and integrate with other tools and systems.


Does Syncro integrate with other software applications?

Yes, Syncro integrates with a wide range of third-party software applications, including billing systems, accounting software, CRM tools, and more.


Is Syncro secure?

Yes, Syncro is built on top of enterprise-grade security infrastructure to ensure the confidentiality, integrity, and availability of your data. We also comply with industry standards such as HIPAA and PCI-DSS.


What kind of support does Syncro offer?

Syncro offers comprehensive support to our customers, including online documentation, email support, phone support, and live chat. We also have a community forum where you can connect with other users and experts.


Can I try Syncro for free before committing to a paid plan?

Yes, we offer a 14-day free trial so you can experience the full power of Syncro without any obligation. You can also schedule a demo to see the platform in action.


How much does Syncro cost?

Syncro pricing plans vary depending on your business size and needs. We offer a tiered pricing structure that starts at $50 per month for small businesses, up to $500 per month for larger enterprises. Contact us for a custom quote.



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