Thought Industries

Unlock customer insights with Thought Industries' comprehensive learning experience platform, empowering businesses to create personalized journeys and drive revenue growth through data-driven decision making.

Reviews and Ratings of Thought Industries

We’ve gathered all the data so you don’t have to, making decisions simple and saving you time and money.

4.5 (351)

ROI

4%

Productivity

8%

Value for Money

4.4

Ease of Use

4.6

Support

4.4

Usage by Business Size

28%
59%
13%

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Thought Industries Pricing Plans

Find out which pricing plan is the best fit for you.

Starter

$10/user/month (billed annually)

$120

Growth

$50/user/month (billed annually)

$600

Pro

$100/user/month (billed annually)

$1200

What verified reviews from expects say about
Thought Industries

Insights from field experts about Thought Industries from first hand.

M. Lewis

"I've had the pleasure of utilizing Thought Industries and I'm thoroughly impressed! The user-friendly interface, seamless integrations, and robust features have streamlined our customer experience management. Their support team is top-notch too - kudos to their excellent service!"

E. Mitchell

I've had an exceptional experience with Thought Industries. Their platform has streamlined our customer education process, making it easy to create and manage content, track engagement, and analyze outcomes. The intuitive interface has enabled our team to focus on delivering high-quality e...

E. Hall

I've been blown away by Thought Industries' capabilities in managing customer education and experience. Their platform is incredibly intuitive, allowing me to easily create customized learning paths for our clients. The analytics features are also top-notch, providing valuable insights int...

S. Edwards

I'm extremely disappointed with Thought Industries. The user interface is clunky and outdated, making it difficult to navigate even for basic tasks. Customer support was unresponsive and unable to provide timely assistance when I encountered issues. Furthermore, the platform's capabilities...

C. Harris

Disappointing experience with Thought Industries. The learning management system's lack of customization options hindered our ability to tailor it to our brand's unique needs. The user interface was cluttered and difficult to navigate, leading to frustration among staff members who struggl...

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Frequently asked questions about Thought Industries

Find answers to the most relevant queries to be able to make decisions right away.

What is Thought Industries?

Thought Industries is a Customer Success Platform that helps businesses collect, analyze, and act on customer feedback to drive growth and retention.


What features does Thought Industries offer?

Thought Industries offers a range of features including survey and feedback tools, analytics and reporting, and integration with popular CRM systems like Salesforce.


How do I get started with Thought Industries?

Getting started with Thought Industries is easy. Simply sign up for a free trial, and our onboarding team will guide you through the process of setting up your account and starting to collect customer feedback.


What types of surveys can I create in Thought Industries?

You can create a variety of survey types in Thought Industries, including NPS (Net Promoter Score), CSAT (Customer Satisfaction), and custom surveys tailored to your specific business needs.


Can I integrate Thought Industries with my existing CRM system?

Yes, Thought Industries integrates seamlessly with popular CRM systems like Salesforce, allowing you to access customer feedback directly within your CRM.


How do I analyze and act on the feedback collected in Thought Industries?

Thought Industries offers robust analytics and reporting tools that enable you to analyze customer feedback and identify areas for improvement. You can also use our platform to assign tasks and track progress on initiatives sparked by customer feedback.


Is Thought Industries secure?

Yes, Thought Industries is committed to security and follows industry-standard protocols to ensure the confidentiality, integrity, and availability of your data.


Can I use Thought Industries with a large or distributed team?

Yes, Thought Industries is designed to support teams of all sizes. Our platform offers features like user management, role-based access control, and audit trails to ensure that everyone on your team has the right level of access and visibility.


What kind of customer support does Thought Industries offer?

Thought Industries provides world-class customer support through a variety of channels, including email, phone, and chat. We also offer extensive online resources like knowledge base articles and webinars to help you get the most out of our platform.


Is there a free trial or plan available for Thought Industries?

Yes, Thought Industries offers a free trial that allows you to experience the full range of features and benefits of our platform. We also offer various pricing plans to fit different business needs and budgets.



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