Bomgar Alternatives

Bomgar is a remote access and support software that enables secure, real-time communication between technicians and end-users, facilitating technical assistance, troubleshooting, and issue resolution across various platforms and networks.

Bomgar

Overall Rating 4.6 (2,466 Reviews)

Productivity: 24%

ROI: 1%

Alternatives: 23

Categories: 3

Features: 33

Alternative Products

Bitrix24

Bitrix24 is a cloud-based collaboration platform that offers a range of business tools and features. It provides file sharing and storage, project management, communication channels, CRM system, task management, and integration with third-party apps through APIs or Zapier. Users can also create custom workflows and automate tasks within the platform.

Overall Rating 4.1 (1,559 Reviews)

Productivity: 126%

ROI: 86%

Categories: 61

Features: 375

LiveAgent

LiveAgent is a cloud-based customer service platform that enables businesses to manage all communication channels in one place. It offers features such as ticketing system, live chat, phone and email management, reporting and analytics, and integration with popular CRM systems. The software aims to help companies provide timely and efficient support to their customers.

Overall Rating 4.5 (3,774 Reviews)

Productivity: 14%

ROI: 56%

Categories: 30

Features: 193

Zendesk

Zendesk is a cloud-based customer service platform that helps businesses manage and support customers across multiple channels. It provides ticketing, chat, voice, and mobile messaging capabilities, as well as analytics and reporting tools to track performance and identify areas for improvement. The software also integrates with popular apps and services, allowing companies to personalize their customer experience.

Overall Rating 4.2 (10,594 Reviews)

Productivity: 4%

ROI: 17%

Categories: 28

Features: 192

EngageBay Marketing

EngageBay Marketing is an all-in-one marketing software that offers email marketing, lead scoring, chatbots, and CRM tools to help businesses create personalized customer experiences, automate workflows, and drive conversions with its user-friendly interface.

Overall Rating 4.8 (1,909 Reviews)

Productivity: 53%

ROI: 67%

Categories: 25

Features: 176

Slack

Slack is a communication platform that enables teams to collaborate through messaging, voice and video calls, file sharing, and integration with other productivity tools.

Overall Rating 4.6 (57,606 Reviews)

Productivity: 42%

ROI: 13%

Categories: 23

Features: 159

Webex

Webex is a video conferencing and online meeting platform that enables users to connect with others remotely through voice and video calls, screen sharing, and virtual whiteboarding in real-time.

Overall Rating 4.3 (27,384 Reviews)

Productivity: 4%

ROI: 7%

Categories: 22

Features: 159

Zoho Desk

Zoho Desk is a cloud-based customer support software that automates ticketing, routing, and escalation processes to provide timely resolutions. It streamlines communication with customers through various channels like email, phone, chat, social media, and SMS.

Overall Rating 4.3 (13,266 Reviews)

Productivity: 32%

ROI: 58%

Categories: 21

Features: 155

Freshdesk

Freshdesk is a cloud-based helpdesk and customer service software that automates ticketing, provides omnichannel support, and offers advanced reporting and analytics to streamline customer interactions and improve business outcomes.

Overall Rating 4.4 (7,180 Reviews)

Productivity: 4%

ROI: 11%

Categories: 18

Features: 130

JumpCloud DaaS

JumpCloud Directory-as-a-Service (DaaS) provides a unified identity management platform for cloud, on-premises, or hybrid environments. It simplifies user access and authentication across multiple systems, eliminating the need for local account management. JumpCloud DaaS offers automated provisioning, deprovisioning, and just-in-time access control for secure and streamlined IT operations.

Overall Rating 4.7 (240 Reviews)

Productivity: 79%

ROI: 74%

Categories: 12

Features: 83

Duo Security

Duo Security is a cloud-based multi-factor authentication (MFA) and identity management solution that adds an extra layer of security to user access. It verifies users' identities through various methods such as push notifications, SMS codes, or QR code scans, reducing the risk of password-related breaches and unauthorized access.

Overall Rating 3.2 (2,758 Reviews)

Productivity: 46%

ROI: 43%

Categories: 11

Features: 65

Okta

Okta is a cloud-based identity and access management platform that enables organizations to securely connect people, devices, and applications on-premises or in the cloud. It provides single sign-on, multi-factor authentication, and user provisioning capabilities.

Overall Rating 4.6 (1,757 Reviews)

Productivity: 50%

ROI: 26%

Categories: 9

Features: 49

Intercom

Intercom is a customer messaging platform that helps businesses build relationships with customers through personalized messaging and automation, enabling them to engage, support, and sell to their audience across multiple channels.

Overall Rating 4.3 (4,815 Reviews)

Productivity: 84%

ROI: 38%

Categories: 9

Features: 83

Keeper

Keeper is a secure password management platform that helps individuals and teams protect their digital identities by storing, generating, and sharing strong passwords. It uses end-to-end encryption, two-factor authentication, and zero-knowledge proof to ensure security. Users can access their vaults on multiple devices, with customizable permissions for team members.

Overall Rating 3.6 (3,144 Reviews)

Productivity: 35%

ROI: 6%

Categories: 7

Features: 53

TeamViewer

TeamViewer is a remote access and control software that allows users to connect to and manage computers, tablets, and smartphones remotely in real-time. It offers remote desktop, file transfer, and online meeting capabilities through secure connections.

Overall Rating 4.6 (116,442 Reviews)

Productivity: 42%

ROI: 62%

Categories: 7

Features: 67

Zoho Meeting

Zoho Meeting is a web conferencing tool that enables users to conduct online meetings with up to 250 participants. It offers features such as screen sharing, video conferencing, and chat functionality. The software also allows for scheduling meetings using a calendar or by sending meeting invites through email. Additionally, it provides analytics on meeting attendance and engagement metrics.

Overall Rating 4.3 (6,987 Reviews)

Productivity: 47%

ROI: 22%

Categories: 7

Features: 65

Zoho Assist

Zoho Assist is a remote desktop support tool that enables IT professionals to provide fast and secure technical assistance to end-users remotely. It offers features like screen sharing, remote printing, and chat messaging for seamless support experiences.

Overall Rating 4.3 (6,611 Reviews)

Productivity: 63%

ROI: 8%

Categories: 6

Features: 65

LiveChat

LiveChat is a cloud-based customer service platform that enables businesses to manage conversations with customers across various channels including website chat, email, and messaging apps in real-time.

Overall Rating 4.5 (1,739 Reviews)

Productivity: 54%

ROI: 2%

Categories: 5

Features: 53

LogMeOnce

LogMeOnce is a comprehensive password management and security solution that provides users with a secure way to store, access, and share passwords across multiple devices and platforms, enhancing online safety and convenience.

Overall Rating 4.5 (169 Reviews)

Productivity: 14%

ROI: 19%

Categories: 4

Features: 28

ConnectWise Control

ConnectWise Control is a remote access and control software that enables technicians to remotely access and manage endpoints, providing real-time visibility into end-user experiences, with secure and reliable connections.

Overall Rating 4.4 (3,235 Reviews)

Productivity: 36%

ROI: 21%

Categories: 4

Features: 42

SecureLink

SecureLink is a secure and compliant remote access solution that enables healthcare providers to connect with patients securely through a HIPAA-compliant platform, ensuring confidentiality, integrity, and availability of patient data.

Overall Rating 4.2 (241 Reviews)

Productivity: 16%

ROI: 29%

Categories: 3

Features: 29

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