Intercom Alternatives

Intercom is a customer messaging platform that helps businesses build relationships with customers through personalized messaging and automation, enabling them to engage, support, and sell to their audience across multiple channels.

Intercom

Overall Rating 4.3 (4,815 Reviews)

Productivity: 84%

ROI: 38%

Alternatives: 51

Categories: 9

Features: 83

Alternative Products

Monday.com

Monday.com is a work operating system that helps teams manage tasks, projects, and workflows through customizable templates and visual dashboards, facilitating collaboration, productivity, and real-time updates in a centralized platform.

Overall Rating 4.6 (21,325 Reviews)

Productivity: 164%

ROI: 207%

Categories: 90

Features: 459

Bitrix24

Bitrix24 is a cloud-based collaboration platform that offers a range of business tools and features. It provides file sharing and storage, project management, communication channels, CRM system, task management, and integration with third-party apps through APIs or Zapier. Users can also create custom workflows and automate tasks within the platform.

Overall Rating 4.1 (1,559 Reviews)

Productivity: 126%

ROI: 86%

Categories: 61

Features: 375

JIRA

JIRA is a comprehensive project management and issue tracking tool that enables teams to plan, organize, and track their work. It offers features such as bug tracking, agile project planning, and release management, facilitating collaboration and transparency within organizations.

Overall Rating 4.4 (21,134 Reviews)

Productivity: 5%

ROI: 50%

Categories: 58

Features: 301

Odoo

Odoo is a cloud-based ERP (Enterprise Resource Planning) software suite that offers a wide range of business management tools. It provides features such as CRM, accounting, inventory management, e-commerce, and project management in a single platform. Odoo's modular architecture allows businesses to select and implement only the modules they need, making it a flexible and cost-effective solution for various industries.

Overall Rating 4.0 (1,910 Reviews)

Productivity: 13%

ROI: 114%

Categories: 46

Features: 282

Salesforce

Salesforce is a cloud-based software company that provides customer relationship management (CRM) solutions to businesses of all sizes. It offers a range of products and services including sales, marketing, and customer service tools, as well as analytics and artificial intelligence capabilities. The platform is designed to help companies manage interactions with customers across various touchpoints.

Overall Rating 4.4 (42,388 Reviews)

Productivity: 82%

ROI: 88%

Categories: 45

Features: 274

Pipedrive

Pipedrive is a sales pipeline management platform that helps businesses manage their sales process efficiently. It offers customizable pipelines, deal tracking, and sales team collaboration tools to streamline sales operations and boost revenue growth. With Pipedrive, users can visualize their sales journey, set targets, and gain insights into their sales performance in real-time, making it easier to close deals and achieve business goals.

Overall Rating 4.4 (7,651 Reviews)

Productivity: 128%

ROI: 95%

Categories: 41

Features: 226

JotForm 4 0

JotForm 4.0 is a powerful online form builder that simplifies data collection with intuitive drag-and-drop functionality customizable templates and seamless integrations with popular services such as Google Sheets Mailchimp and more.

Overall Rating 4.7 (5,946 Reviews)

Productivity: 48%

ROI: 125%

Categories: 37

Features: 261

LiveAgent

LiveAgent is a cloud-based customer service platform that enables businesses to manage all communication channels in one place. It offers features such as ticketing system, live chat, phone and email management, reporting and analytics, and integration with popular CRM systems. The software aims to help companies provide timely and efficient support to their customers.

Overall Rating 4.5 (3,774 Reviews)

Productivity: 14%

ROI: 56%

Categories: 30

Features: 193

Airtable

Airtable is a cloud-based database and collaboration platform that combines the features of a spreadsheet with the power of a relational database, allowing users to create custom tables, forms, and views.

Overall Rating 4.6 (4,969 Reviews)

Productivity: 1%

ROI: 60%

Categories: 30

Features: 206

Marketing 360

Marketing 360 is a comprehensive marketing platform that offers a range of tools and features to help small businesses manage their online presence, generate leads, and drive sales. It provides website design, hosting, SEO optimization, email marketing, social media management, lead tracking, and analytics in one easy-to-use interface.

Overall Rating 4.5 (1,289 Reviews)

Productivity: 121%

ROI: 99%

Categories: 29

Features: 223

Zendesk

Zendesk is a cloud-based customer service platform that helps businesses manage and support customers across multiple channels. It provides ticketing, chat, voice, and mobile messaging capabilities, as well as analytics and reporting tools to track performance and identify areas for improvement. The software also integrates with popular apps and services, allowing companies to personalize their customer experience.

Overall Rating 4.2 (10,594 Reviews)

Productivity: 4%

ROI: 17%

Categories: 28

Features: 192

Zoho CRM

Zoho CRM is a cloud-based customer relationship management software that helps businesses manage contacts, leads, accounts, and sales pipelines. It offers features like sales automation, marketing automation, and analytics to boost sales and productivity.

Overall Rating 4.2 (14,644 Reviews)

Productivity: 86%

ROI: 12%

Categories: 28

Features: 176

EngageBay Marketing

EngageBay Marketing is an all-in-one marketing software that offers email marketing, lead scoring, chatbots, and CRM tools to help businesses create personalized customer experiences, automate workflows, and drive conversions with its user-friendly interface.

Overall Rating 4.8 (1,909 Reviews)

Productivity: 53%

ROI: 67%

Categories: 25

Features: 176

MailChimp

MailChimp is an all-in-one email marketing platform that allows users to create and send professional-looking campaigns with ease. It offers a range of features including template customization, list management, automation tools and analytics integration.

Overall Rating 4.3 (30,691 Reviews)

Productivity: 55%

ROI: 30%

Categories: 25

Features: 170

Dynamics 365

Dynamics 365 is a cloud-based business application platform that integrates enterprise resource planning (ERP), customer relationship management (CRM), and finance and operations capabilities to drive business growth and efficiency.

Overall Rating 4.4 (55 Reviews)

Productivity: 114%

ROI: 39%

Categories: 25

Features: 205

Confluence

Confluence is a collaborative software platform that enables teams to create, share, and manage content in one place. It allows users to store meeting minutes, project plans, and product documentation, while also integrating with other tools like Jira and Trello. Confluence's wiki-style interface supports rich text editing, images, and links, making it easy for teams to collaborate on complex projects.

Overall Rating 4.3 (7,398 Reviews)

Productivity: 13%

ROI: 42%

Categories: 24

Features: 162

Zoho Desk

Zoho Desk is a cloud-based customer support software that automates ticketing, routing, and escalation processes to provide timely resolutions. It streamlines communication with customers through various channels like email, phone, chat, social media, and SMS.

Overall Rating 4.3 (13,266 Reviews)

Productivity: 32%

ROI: 58%

Categories: 21

Features: 155

Freshdesk

Freshdesk is a cloud-based helpdesk and customer service software that automates ticketing, provides omnichannel support, and offers advanced reporting and analytics to streamline customer interactions and improve business outcomes.

Overall Rating 4.4 (7,180 Reviews)

Productivity: 4%

ROI: 11%

Categories: 18

Features: 130

HubSpot CRM

HubSpot CRM is an all-in-one sales and marketing platform that automates lead management, customer service, and data analysis, providing a centralized view of customers and interactions, with tools for email, phone, and chat support.

Overall Rating 4.3 (17,373 Reviews)

Productivity: 45%

ROI: 55%

Categories: 17

Features: 110

Constant Contact

Constant Contact is a digital marketing platform offering email marketing, event management, and survey tools to help small businesses and nonprofits engage with customers, build relationships, and drive sales.

Overall Rating 4.3 (3,845 Reviews)

Productivity: 40%

ROI: 31%

Categories: 17

Features: 124

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