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Top Customer Communications Management
Software Solutions

Discover our collection of Customer Communications Management software solutions, designed to streamline digital content creation and management.

Pipedrive logo

Pipedrive

Pipedrive is a sales pipeline management platform that helps businesses manage their sales process efficiently. It offers customizable pipelines, deal tracking, and sales team collaboration tools to streamline sales operations and boost revenue growth. With Pipedrive, users can visualize their sales journey, set targets, and gain insights into their sales performance in real-time, making it easier to close deals and achieve business goals.

Overall Rating 4.4 (7,651 Reviews)

Productivity: 128%

ROI: 95%

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Industries: 3

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Categories: 41

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Features: 226

LiveAgent logo

LiveAgent

LiveAgent is a cloud-based customer service platform that enables businesses to manage all communication channels in one place. It offers features such as ticketing system, live chat, phone and email management, reporting and analytics, and integration with popular CRM systems. The software aims to help companies provide timely and efficient support to their customers.

Overall Rating 4.5 (3,774 Reviews)

Productivity: 14%

ROI: 56%

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Industries: 68

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Categories: 30

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Features: 193

Zendesk logo

Zendesk

Zendesk is a cloud-based customer service platform that helps businesses manage and support customers across multiple channels. It provides ticketing, chat, voice, and mobile messaging capabilities, as well as analytics and reporting tools to track performance and identify areas for improvement. The software also integrates with popular apps and services, allowing companies to personalize their customer experience.

Overall Rating 4.2 (10,594 Reviews)

Productivity: 4%

ROI: 17%

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Industries: 46

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Categories: 28

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Features: 192

Zoho Desk logo

Zoho Desk

Zoho Desk is a cloud-based customer support software that automates ticketing, routing, and escalation processes to provide timely resolutions. It streamlines communication with customers through various channels like email, phone, chat, social media, and SMS.

Overall Rating 4.3 (13,266 Reviews)

Productivity: 32%

ROI: 58%

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Industries: 68

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Categories: 21

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Features: 155

Freshdesk logo

Freshdesk

Freshdesk is a cloud-based helpdesk and customer service software that automates ticketing, provides omnichannel support, and offers advanced reporting and analytics to streamline customer interactions and improve business outcomes.

Overall Rating 4.4 (7,180 Reviews)

Productivity: 4%

ROI: 11%

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Industries: 54

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Categories: 18

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Features: 130

Infusionsoft

Infusionsoft is a marketing automation platform that helps small businesses and entrepreneurs manage contacts, automate email campaigns, and track sales. It integrates with e-commerce sites and CRM systems to streamline customer engagement.

Overall Rating 3.8 (3,327 Reviews)

Productivity: 27%

ROI: 48%

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Industries: 10

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Categories: 17

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Features: 120

WhatsApp

WhatsApp is a free, cross-platform messaging app allowing users to send texts, make voice and video calls, share photos, videos, documents, and locations. It's available for mobile devices, desktop computers, and web browsers with end-to-end encryption for secure communication.

Overall Rating 4.5 (17,081 Reviews)

Productivity: 25%

ROI: 3%

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Industries: 10

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Categories: 3

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Features: 41

Telegram

Telegram is a cloud-based messaging app that allows users to send messages, photos, videos, and files of all sizes instantly. It features end-to-end encrypted secret chats, group chats for up to 200k members, and self-destructing messages. With its user-friendly interface and cross-platform compatibility, Telegram offers seamless communication across devices.

Overall Rating 4.5 (6,829 Reviews)

Productivity: 12%

ROI: 15%

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Industries: 16

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Categories: 2

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Features: 22

Viber

Viber is a free messaging app that enables users to send text messages, make voice and video calls, share media files, and engage in group chats with friends, family, or communities worldwide through mobile devices and PCs.

Overall Rating 4.3 (4,220 Reviews)

Productivity: 4%

ROI: 16%

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Industries: 46

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Categories: 2

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Features: 22

Hi there, what do you need?

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