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ConnectWise Control

ConnectWise Control is a remote access and control software that enables technicians to remotely access and manage endpoints, providing real-time visibility into end-user experiences, with secure and reliable connections.

Reviews and Ratings of ConnectWise Control

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G2 Rating

4.7 (476 Reviews)

SaasGuro Rating

Overall 4.4 (3,235 Reviews)
Value for Money
Ease of Use
Support

Capterra Rating

4.7 (1,911 Reviews)

What verified reviews from expects say about
ConnectWise Control

Insights from field experts about ConnectWise Control from first hand

H. Allen

I've had an exceptional experience with ConnectWise Control. Its seamless remote access and effortless file transfer capabilities have greatly streamlined my IT work, saving me time and reducing support tickets significantly. Highly recommended!

J. White

ConnectWise Control's laggy performance and frequent disconnects ruined remote sessions for me. The cluttered interface made it difficult to navigate and the lack of robust features was a letdown. Overall, not worth the cost or hassle.

W. Stewart

I've had an exceptional experience with ConnectWise Control. The intuitive interface and seamless remote access have streamlined my IT support process, enabling me to resolve issues quickly and efficiently. I appreciate the software's robust security features and customizable settings that...

R. Brooks

I've been using ConnectWise Control for months now and it's been a game-changer. The seamless remote desktop access and file transfer have streamlined our IT support process, allowing us to resolve issues quickly and efficiently. The intuitive interface and robust feature set make it easy ...

S. Wright

I've had an overwhelmingly positive experience with ConnectWise Control, its seamless remote desktop access and file transfer capabilities have significantly streamlined my workflow, allowing me to efficiently manage and troubleshoot issues for clients.

F. King

I've been using ConnectWise Control for several months now and I'm thoroughly impressed with its performance. The software has streamlined my remote desktop access and control experience, making it incredibly easy to troubleshoot and resolve issues for my clients. The intuitive interface a...

D. Chapman

I've had the pleasure of using ConnectWise Control for remote IT support and I must say it's been a game-changer. The software is incredibly easy to use, with a user-friendly interface that allows me to quickly connect with clients' devices, regardless of their location. The quality of the...

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Frequently asked questions about ConnectWise Control

Find answers to the most relevant queries to be able to make decisions right away.

What is ConnectWise Control?

ConnectWise Control is a remote desktop and support software that allows technical professionals to remotely access and control computers, providing real-time support and assistance.


How does ConnectWise Control secure remote sessions?

ConnectWise Control uses military-grade encryption (256-bit AES) to ensure all remote sessions are secure and private. Additionally, all data is transmitted over a dedicated, encrypted connection for added security.


Can I use ConnectWise Control on multiple platforms?

Yes, ConnectWise Control supports Windows, macOS, iOS, Android, and Chrome OS, allowing you to remotely access and control devices across various operating systems.


What features does ConnectWise Control offer for technical support?

ConnectWise Control provides a range of features specifically designed for technical support, including remote desktop access, screen sharing, file transfer, and more.


How do I integrate ConnectWise Control with my existing help desk software?

You can easily integrate ConnectWise Control with popular help desk software such as ConnectWise, Autotask, or Freshdesk using our API or pre-built integrations.


What kind of support does ConnectWise Control offer for its users?

ConnectWise Control offers 24/7 customer support via phone, email, and chat. Our dedicated support team is always available to help resolve any issues or answer questions you may have.


Is there a free trial of ConnectWise Control available?

Yes, we offer a free 30-day trial of ConnectWise Control that allows you to test our features and capabilities without committing to a purchase.



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