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CrashPlan

CrashPlan is a cloud-based backup and recovery service that securely stores and restores data across various devices, offering real-time protection, unlimited storage, and customizable backup schedules for personal and business use.

Reviews and Ratings of CrashPlan

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G2 Rating

4.4 (414 Reviews)

SaasGuro Rating

Overall 4.1 (749 Reviews)
Value for Money
Ease of Use
Support

Capterra Rating

4.5 (247 Reviews)

CrashPlan Product Reviews

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What verified reviews from expects say about
CrashPlan

Insights from field experts about CrashPlan from first hand

J. Young

I'm thoroughly impressed with CrashPlan's seamless backup and restore process, robust feature set, and user-friendly interface. Its ability to back up vast amounts of data across multiple devices has given me unparalleled peace of mind, making it an indispensable tool for me.

D. Martin

I've been using CrashPlan for months now and I'm thoroughly impressed with its simplicity and effectiveness. The backup process is seamless and quiet in the background, allowing me to focus on my work while knowing that all my important files are safely stored offsite. The customer support...

K. Harrison

I've been impressed with CrashPlan's seamless backups and robust recovery options - incredibly user-friendly interface, efficient file selection, and comprehensive security features. Their cross-platform support has ensured continuous protection for all my devices, giving me peace of mind ...

N. Young

I've been using CrashPlan for over two years now and I'm thoroughly impressed with its reliability and ease of use. The backup process is seamless, and I've never had to worry about my files being corrupted or lost. The software's incremental backups ensure that my storage needs are met wi...

C. Taylor

I've been using CrashPlan for over a year now and I'm thoroughly impressed. The user interface is intuitive and easy to navigate, making it simple to set up backups for multiple devices. The software is highly customizable, allowing me to choose specific folders or entire drives to backup,...

C. Thomas

I was thoroughly disappointed with CrashPlan's performance. The software constantly crashed on my Mac, requiring multiple restarts and causing significant data loss when it did finally sync. The customer support team was unhelpful in resolving these issues, leaving me frustrated and questi...

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Frequently asked questions about CrashPlan

Find answers to the most relevant queries to be able to make decisions right away.

What is CrashPlan?

CrashPlan is a cloud backup and recovery service that allows users to back up their files, photos, and videos to the cloud for safekeeping.


How does CrashPlan work?

CrashPlan uses a combination of local backups and cloud storage to ensure your data is protected. You can configure how often you want to run backups and set a retention period for your files.


What types of files can I back up with CrashPlan?

You can back up any type of file, including photos, videos, documents, music, and more. However, be aware that some file types may not be compatible with certain platforms or devices.


Is my data encrypted during backup and storage?

Yes, CrashPlan uses end-to-end encryption to protect your data both in transit and at rest. This means that only you have access to your files.


Can I use CrashPlan for business purposes?

Yes, CrashPlan offers a range of plans specifically designed for businesses and organizations. These plans include additional features such as centralized management and enhanced security controls.


How do I restore files with CrashPlan?

Restoring files is easy with CrashPlan. Simply log in to your account, select the files you want to retrieve, and choose a restore location. Your files will be restored locally or to another device.


Is there a limit on how much data I can store with CrashPlan?

Yes, CrashPlan has storage limits for its consumer plans. However, business plans offer more flexible storage options and larger capacity allowances.


Can I access my backed-up files from any device or location?

Yes, with CrashPlan, you can access your backed-up files from any device that has an internet connection, as long as you have a valid login credentials.


Is there customer support available for CrashPlan users?

Yes, CrashPlan offers online support resources, including tutorials, FAQs, and live chat. For more complex issues, you can also contact their dedicated support team via phone or email.



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