SugarCRM is a popular open-source customer relationship management (CRM) software that helps businesses manage interactions with customers, prospects, and suppliers.

Yes, SugarCRM takes security seriously and follows best practices like encryption, authentication, and authorization to protect user data.

SugarCRM

Name: SugarCRM
Rating: 3.7 (1555 reviews)

SugarCRM is a customer relationship management (CRM) software that automates sales, marketing, and service processes. It provides a comprehensive platform for managing contacts, leads, accounts, opportunities, and cases in real-time, enabling businesses to build stronger relationships with customers.

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Reviews and Ratings of SugarCRM

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G2 Rating

3.9 (999 Reviews)

SaasGuro Rating

Overall 3.7 (1,555 Reviews)

Value for Money

Ease of Use

Support

Capterra Rating

3.8 (412 Reviews)

What verified reviews from expects say about
SugarCRM

Insights from field experts about SugarCRM from first hand

R. Anderson

I've been using SugarCRM for over a year now and it's been a game-changer for my sales team. The intuitive interface and customizable features have streamlined our workflow, increased productivity, and helped us close more deals efficiently.

R. Allen

I've experienced significant improvements in sales management and customer relationship tracking with SugarCRM. The user-friendly interface and customizable features have streamlined our workflow, allowing us to focus on growth and client satisfaction efficiently.

M. Taylor

I've had a phenomenal experience using SugarCRM for our sales and marketing efforts. The ease of use, robust feature set, and seamless integration with existing systems have been game-changers for us. Customization options are also top-notch, allowing us to tailor the platform to our speci...

J. Campbell

I've had an exceptionally smooth experience with SugarCRM - it's remarkably user-friendly and customizable. I was able to effortlessly set up and manage leads, contacts, and sales pipelines within a few hours of onboarding, which greatly impressed me!

S. Watson

I've had the pleasure of utilizing SugarCRM in my sales and marketing endeavors for quite some time now. I must say, this software has been an absolute game-changer for me! The intuitive interface and robust features have streamlined our sales processes significantly. I appreciate how easi...

SugarCRM is best fit for these top industries

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Manufacturing

Manufacturing industry software for production planning, quality control, and supply chain management. Advanced solutions to monitor processes, ensure product standards, and track materials. Trusted by manufacturers to support reliable and high-quality production.

Hospitality

Hospitality industry software for hotel management, guest services, and booking operations. Top solutions to handle reservations, manage staff, and improve guest experiences. Trusted by hotels and resorts to support efficient and welcoming hospitality services.

Agriculture

Agriculture industry software for crop management, livestock tracking, and supply chain operations. Advanced solutions to monitor growth, manage resources, and ensure sustainability. Key tools for efficient and productive farming practices.

Alternatives to SugarCRM you might consider and compare

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Salesforce

Salesforce is a cloud-based software company that provides customer relationship management (CRM) solutions to businesses of all sizes. It offers a range of products and services including sales, marketing, and customer service tools, as well as analytics and artificial intelligence capabilities. The platform is designed to help companies manage interactions with customers across various touchpoints.

Pipedrive

Pipedrive is a sales pipeline management platform that helps businesses manage their sales process efficiently. It offers customizable pipelines, deal tracking, and sales team collaboration tools to streamline sales operations and boost revenue growth. With Pipedrive, users can visualize their sales journey, set targets, and gain insights into their sales performance in real-time, making it easier to close deals and achieve business goals.

Gong io

Gong.io is an AI-powered sales intelligence platform that provides real-time conversation analysis and insights to help businesses improve sales performance, identify new opportunities, and optimize customer engagement.

Lusha

Lusha is a B2B contact and sales intelligence platform that helps businesses find accurate and up-to-date information on companies and key decision-makers. It uses machine learning algorithms to verify data accuracy and provides insights on company structures, revenue, and more. Lusha's goal is to empower businesses with the most reliable data, enhancing their sales and marketing efforts.

Outreach

Outreach is a sales and marketing automation platform that helps businesses build and maintain relationships with customers and prospects through personalized engagement, data-driven insights, and streamlined communication.

Apollo

Apollo is a software development tool that enables teams to design, build, and deploy scalable and secure cloud-native applications. It streamlines microservices architecture, ensures seamless integration, and accelerates time-to-market through automation and real-time monitoring.

HubSpot SalesHub

HubSpot Sales is a sales automation platform that helps teams manage contacts, leads, and accounts in one place. It integrates with email clients, allowing users to send personalized emails at scale, track interactions, and follow up on responses. The platform also includes tools for data enrichment, meeting scheduling, and analytics to optimize sales performance and pipeline growth.

ZoomInfo sales

ZoomInfo's sales software helps businesses find and engage with potential customers by providing a vast database of B2B contact information and company data. The platform offers tools for lead enrichment, account targeting, and sales automation, enabling sales teams to streamline their prospecting efforts and improve conversion rates through more informed and personalized outreach.

GetEmail io

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Frequently asked questions about SugarCRM

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What is SugarCRM?

What are the key features of SugarCRM?

Is SugarCRM free to use?

What are the different versions of SugarCRM?

Can I customize SugarCRM to fit my business needs?

Is SugarCRM scalable for large enterprises?

Does SugarCRM integrate with other business applications?

Can I use SugarCRM on mobile devices?

How is SugarCRM supported?

Is SugarCRM secure?

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