SugarCRM

Unlock business potential with SugarCRM's intuitive CRM solution, streamlining sales, marketing, and customer service operations with automation and analytics.

Reviews and Ratings of SugarCRM

We’ve gathered all the data so you don’t have to, making decisions simple and saving you time and money.

3.7 (1,555)

ROI

10%

Productivity

9%

Value for Money

4.2

Ease of Use

4.9

Support

4.6

Usage by Business Size

38%
54%
8%

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SugarCRM Pricing Plans

Find out which pricing plan is the best fit for you.

Free

Up to 5 users

Sugar Sell

Sales-focused CRM for up to 10 users

$50

Sugar Serve

Customer-facing CRM for up to 5 users

$40

Sugar Ultimate

Enterprise-ready CRM with advanced features

$80

What verified reviews from expects say about
SugarCRM

Insights from field experts about SugarCRM from first hand.

R. Anderson

I've been using SugarCRM for over a year now and it's been a game-changer for my sales team. The intuitive interface and customizable features have streamlined our workflow, increased productivity, and helped us close more deals efficiently.

R. Allen

I've experienced significant improvements in sales management and customer relationship tracking with SugarCRM. The user-friendly interface and customizable features have streamlined our workflow, allowing us to focus on growth and client satisfaction efficiently.

M. Taylor

I've had a phenomenal experience using SugarCRM for our sales and marketing efforts. The ease of use, robust feature set, and seamless integration with existing systems have been game-changers for us. Customization options are also top-notch, allowing us to tailor the platform to our speci...

J. Campbell

I've had an exceptionally smooth experience with SugarCRM - it's remarkably user-friendly and customizable. I was able to effortlessly set up and manage leads, contacts, and sales pipelines within a few hours of onboarding, which greatly impressed me!

S. Watson

I've had the pleasure of utilizing SugarCRM in my sales and marketing endeavors for quite some time now. I must say, this software has been an absolute game-changer for me! The intuitive interface and robust features have streamlined our sales processes significantly. I appreciate how easi...

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Frequently asked questions about SugarCRM

Find answers to the most relevant queries to be able to make decisions right away.

What is SugarCRM?

SugarCRM is a popular open-source customer relationship management (CRM) software that helps businesses manage interactions with customers, prospects, and suppliers.


What are the key features of SugarCRM?

Key features include contact and account management, lead and opportunity tracking, sales forecasting, marketing automation, and integration with other business applications.


Is SugarCRM free to use?

Yes, SugarCRM is open-source software, which means it's free to download and use. However, some features may require a paid subscription or customization.


What are the different versions of SugarCRM?

The main versions are Community Edition (free), Professional Edition (paid), Enterprise Edition (paid), and Ultimate Edition (paid). Each edition offers additional features and support.


Can I customize SugarCRM to fit my business needs?

Yes, SugarCRM is highly customizable using a variety of tools, including the Sugar Studio development environment and the Sugar API.


Is SugarCRM scalable for large enterprises?

Yes, SugarCRM can handle large volumes of data and users. The Enterprise Edition offers advanced scalability features like clustering and load balancing.


Does SugarCRM integrate with other business applications?

Yes, SugarCRM has APIs and pre-built integrations with popular tools like Microsoft Office 365, Google Drive, and Salesforce.


Can I use SugarCRM on mobile devices?

Yes, SugarCRM offers native mobile apps for iOS and Android devices, allowing users to access CRM data on-the-go.


How is SugarCRM supported?

SugarCRM offers community support through forums and documentation. Paid subscribers also get access to priority support via phone, email, or online chat.


Is SugarCRM secure?

Yes, SugarCRM takes security seriously and follows best practices like encryption, authentication, and authorization to protect user data.



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