SugarCRM is a popular open-source customer relationship management (CRM) software that helps businesses manage interactions with customers, prospects, and suppliers.

Yes, SugarCRM takes security seriously and follows best practices like encryption, authentication, and authorization to protect user data.

SugarCRM

Unlock business potential with SugarCRM's intuitive CRM solution, streamlining sales, marketing, and customer service operations with automation and analytics.

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Reviews and Ratings of SugarCRM

We’ve gathered all the data so you don’t have to, making decisions simple and saving you time and money.

3.7 (1,555)

ROI

Productivity

Value for Money

4.2

Ease of Use

4.9

Support

4.6

Usage by Business Size

38%

54%

Categories - 1

Sales Intelligence

Features - 10

AI/Machine Learning

Alerts/Notifications

Contact Management

Conversation Intelligence

Customer Profiles

Dashboard

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Find features critical for making decisions

Find a specific feature the platform should have to be a great fit for your organisation.

Can this product help us with Visual Analytics?

Can this product help us with Data Enrichment?

Can this product help us with Engagement Tracking?

Can this product help us with Intent Data?

SugarCRM Pricing Plans

Find out which pricing plan is the best fit for you.

Free

Up to 5 users

Sugar Sell

Sales-focused CRM for up to 10 users

$50

Sugar Serve

Customer-facing CRM for up to 5 users

$40

Sugar Ultimate

Enterprise-ready CRM with advanced features

$80

What verified reviews from expects say about
SugarCRM

Insights from field experts about SugarCRM from first hand.

R. Anderson

I've been using SugarCRM for over a year now and it's been a game-changer for my sales team. The intuitive interface and customizable features have streamlined our workflow, increased productivity, and helped us close more deals efficiently.

R. Allen

I've experienced significant improvements in sales management and customer relationship tracking with SugarCRM. The user-friendly interface and customizable features have streamlined our workflow, allowing us to focus on growth and client satisfaction efficiently.

M. Taylor

I've had a phenomenal experience using SugarCRM for our sales and marketing efforts. The ease of use, robust feature set, and seamless integration with existing systems have been game-changers for us. Customization options are also top-notch, allowing us to tailor the platform to our speci...

J. Campbell

I've had an exceptionally smooth experience with SugarCRM - it's remarkably user-friendly and customizable. I was able to effortlessly set up and manage leads, contacts, and sales pipelines within a few hours of onboarding, which greatly impressed me!

S. Watson

I've had the pleasure of utilizing SugarCRM in my sales and marketing endeavors for quite some time now. I must say, this software has been an absolute game-changer for me! The intuitive interface and robust features have streamlined our sales processes significantly. I appreciate how easi...

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SugarCRM is best fit for these top industries

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Accommodation

Accommodation industry software for property management, guest services, and booking operations. Advanced solutions to handle reservations, manage facilities, and improve guest experiences. Key tools for smooth and welcoming accommodation services.

Administrative

Administrative industry software for task management, document handling, and communication. Advanced solutions to organize workflows, track progress, and improve efficiency. Key tools for smooth and effective administrative operations.

Advertising

Advertising industry software for campaign management, audience analytics, and creative collaboration. Advanced solutions to plan campaigns, track performance, and design content. Essential tools for impactful and successful advertising efforts.

Alternatives to SugarCRM you might consider and compare

These are alternatives that you can choose from and compare to best align with your interests and filed of expertise.

Salesforce

Streamline your business operations with Salesforce, the leading CRM platform. Boost efficiency, automate workflows, and scale your business with powerful cloud-based solutions tailored for growth and innovation.

Pipedrive

Pipedrive is a powerful CRM that streamlines sales pipelines and simplifies client management. It’s user-friendly, scalable, and enhances your business operations with effective deal tracking.

Lusha

Discover powerful lead generation with Lusha—uncover precise contact details in seconds, enhancing your sales strategy with effortless data retrieval.

Gong io

Enhance your sales and support with Gong.io’s conversation intelligence, boosting productivity and customer insights.

Capsule

Capsule CRM is a simple yet powerful customer relationship management (CRM) platform designed to help SMBs organize contacts, track sales opportunities, and manage projects. With intuitive tools, seamless integrations, and customizable pipelines, it’s the perfect solution for businesses looking to streamline their sales process and grow their customer base.

Demandbase

Unlock account-based marketing potential with Demandbase's platform, empowering B2B marketers to target high-value customers, personalize experiences, and drive revenue growth through actionable insights.