Convin Alternatives

Convin is a conversational AI platform that enables businesses to create custom chatbots and voice assistants for customer support, sales, and marketing. It offers a user-friendly interface and integration with various messaging platforms.

Convin

Overall Rating 3.5 (4,056 Reviews)

Productivity: 38%

ROI: 8%

Alternatives: 31

Categories: 4

Features: 38

Alternative Products

Bitrix24

Bitrix24 is a cloud-based collaboration platform that offers a range of business tools and features. It provides file sharing and storage, project management, communication channels, CRM system, task management, and integration with third-party apps through APIs or Zapier. Users can also create custom workflows and automate tasks within the platform.

Overall Rating 4.1 (1,559 Reviews)

Productivity: 126%

ROI: 86%

Categories: 61

Features: 375

LiveAgent

LiveAgent is a cloud-based customer service platform that enables businesses to manage all communication channels in one place. It offers features such as ticketing system, live chat, phone and email management, reporting and analytics, and integration with popular CRM systems. The software aims to help companies provide timely and efficient support to their customers.

Overall Rating 4.5 (3,774 Reviews)

Productivity: 14%

ROI: 56%

Categories: 30

Features: 193

Zoho Desk

Zoho Desk is a cloud-based customer support software that automates ticketing, routing, and escalation processes to provide timely resolutions. It streamlines communication with customers through various channels like email, phone, chat, social media, and SMS.

Overall Rating 4.3 (13,266 Reviews)

Productivity: 32%

ROI: 58%

Categories: 21

Features: 155

Nextiva

Nextiva is a cloud-based business communication platform offering VoIP phone systems, video conferencing, and customer engagement tools for small to medium-sized businesses, simplifying operations and enhancing customer experience.

Overall Rating 4.6 (8,408 Reviews)

Productivity: 92%

ROI: 6%

Categories: 12

Features: 97

Gong io

Gong.io is an AI-powered sales intelligence platform that provides real-time conversation analysis and insights to help businesses improve sales performance, identify new opportunities, and optimize customer engagement.

Overall Rating 4.8 (6,546 Reviews)

Productivity: 89%

ROI: 47%

Categories: 10

Features: 88

Fathom

Fathom is a global data analytics and insights platform that leverages AI-driven research and machine learning algorithms to provide actionable intelligence for businesses. It aggregates publicly available information on companies and individuals, allowing users to track trends, identify patterns, and uncover new opportunities. The platform offers customizable dashboards, real-time updates, and advanced search capabilities.

Overall Rating 5.0 (4,144 Reviews)

Productivity: 71%

ROI: 54%

Categories: 10

Features: 92

Talkdesk

Talkdesk is a cloud-based contact center software that provides businesses with an all-in-one platform for customer engagement. It offers features such as omnichannel communication, AI-powered routing, and analytics-driven insights to help companies deliver exceptional customer experiences. The software also includes integration capabilities with popular CRM systems, enabling seamless data sharing and automation of business processes.

Overall Rating 3.8 (3,993 Reviews)

Productivity: 19%

ROI: 7%

Categories: 10

Features: 80

inContact Call Center Software

inContact Call Center Software is a cloud-based contact center platform that offers omnichannel engagement, AI-driven routing, and real-time analytics to help businesses streamline customer interactions, improve agent productivity, and deliver exceptional customer experiences.

Overall Rating 4.1 (2,486 Reviews)

Productivity: 38%

ROI: 19%

Categories: 9

Features: 73

RingOver

RingOver is a cloud-based communication platform that provides businesses with a virtual PBX system, integrated CRM and dialer tools to manage customer interactions, sales pipeline, and marketing campaigns in one seamless interface.

Overall Rating 4.2 (1,384 Reviews)

Productivity: 57%

ROI: 37%

Categories: 8

Features: 65

Dialpad Sell

Dialpad Sell is a cloud-based sales engagement platform that helps businesses streamline their sales process with AI-powered automation, personalized customer interactions, and real-time analytics.

Overall Rating 4.3 (2,992 Reviews)

Productivity: 67%

ROI: 31%

Categories: 7

Features: 66

Five9

Five9 is a cloud-based contact center software that automates and streamlines customer interactions, providing features such as automated dialing, call routing, IVR, and analytics to improve customer experience and agent productivity.

Overall Rating 3.5 (1,183 Reviews)

Productivity: 46%

ROI: 15%

Categories: 7

Features: 60

Kahoot

Kahoot is a game-based learning platform that enables users to create and play quizzes, surveys, and games on various devices, fostering engagement, interaction, and fun in educational settings, corporate events, and personal activities.

Overall Rating 4.5 (3,540 Reviews)

Productivity: 53%

ROI: 9%

Categories: 6

Features: 50

Customer Frontlines

Customer Frontlines is a cloud-based customer experience platform that empowers businesses to deliver personalized interactions and resolve issues efficiently, providing actionable insights and data-driven decision-making capabilities.

Overall Rating 4.5 (283 Reviews)

Productivity: 51%

ROI: 23%

Categories: 6

Features: 54

CloudTalk

CloudTalk is a cloud-based contact center software that provides businesses with a comprehensive platform for managing customer interactions. It offers features such as call routing, IVR, ACD, and CRM integration, allowing users to streamline their sales, marketing, and support activities in a single interface. The software also includes analytics and AI-powered tools for improving customer experience and agent productivity.

Overall Rating 4.2 (1,775 Reviews)

Productivity: 27%

ROI: 13%

Categories: 6

Features: 52

Book Like A Boss

Book Like a Boss is an all-in-one online business platform that allows users to create and manage their own website, social media presence, email marketing campaigns, and customer relationships. It offers pre-designed templates, drag-and-drop tools, and automated workflows to streamline business operations and increase productivity.

Overall Rating 4.7 (478 Reviews)

Productivity: 6%

ROI: 36%

Categories: 5

Features: 47

Outreach

Outreach is a sales and marketing automation platform that helps businesses build and maintain relationships with customers and prospects through personalized engagement, data-driven insights, and streamlined communication.

Overall Rating 4.3 (3,780 Reviews)

Productivity: 40%

ROI: 14%

Categories: 5

Features: 54

JustCall

JustCall is a cloud-based telephony platform that enables businesses to make and receive calls, send messages, and manage communication workflows through an intuitive interface. It integrates with CRM systems and supports SMS, voice, and video communications.

Overall Rating 4.3 (2,699 Reviews)

Productivity: 30%

ROI: 41%

Categories: 5

Features: 46

ELSA Speak

Elsa Speak is an AI-powered communication aid that enables individuals with speech and language disorders to express themselves more effectively. It uses text-to-speech synthesis to convert typed messages into natural-sounding voice outputs.

Overall Rating 4.5 (277 Reviews)

Productivity: 15%

ROI: 33%

Categories: 4

Features: 41

Calabrio One Suite

Calabrio One Suite is an all-in-one workforce optimization platform that provides real-time analytics, call recording and quality management, automated speech recognition, and performance management to help organizations improve customer experience and operational efficiency.

Overall Rating 4.5 (575 Reviews)

Productivity: 39%

ROI: 30%

Categories: 4

Features: 39

Apollo

Apollo is a software development tool that enables teams to design, build, and deploy scalable and secure cloud-native applications. It streamlines microservices architecture, ensures seamless integration, and accelerates time-to-market through automation and real-time monitoring.

Overall Rating 4.6 (8,623 Reviews)

Productivity: 23%

ROI: 23%

Categories: 4

Features: 36

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