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Top Customer Engagement
Software Solutions

Discover our collection of Customer Engagement software solutions, designed to streamline digital content creation and management.

Pipedrive logo

Pipedrive

Pipedrive is a sales pipeline management platform that helps businesses manage their sales process efficiently. It offers customizable pipelines, deal tracking, and sales team collaboration tools to streamline sales operations and boost revenue growth. With Pipedrive, users can visualize their sales journey, set targets, and gain insights into their sales performance in real-time, making it easier to close deals and achieve business goals.

Overall Rating 4.4 (7,651 Reviews)

Productivity: 128%

ROI: 95%

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Industries: 3

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Categories: 41

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Features: 226

Zoho CRM logo

Zoho CRM

Zoho CRM is a cloud-based customer relationship management software that helps businesses manage contacts, leads, accounts, and sales pipelines. It offers features like sales automation, marketing automation, and analytics to boost sales and productivity.

Overall Rating 4.2 (14,644 Reviews)

Productivity: 86%

ROI: 12%

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Industries: 51

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Categories: 28

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Features: 176

Zendesk logo

Zendesk

Zendesk is a cloud-based customer service platform that helps businesses manage and support customers across multiple channels. It provides ticketing, chat, voice, and mobile messaging capabilities, as well as analytics and reporting tools to track performance and identify areas for improvement. The software also integrates with popular apps and services, allowing companies to personalize their customer experience.

Overall Rating 4.2 (10,594 Reviews)

Productivity: 4%

ROI: 17%

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Industries: 46

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Categories: 28

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Features: 192

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Slack

Slack is a communication platform that enables teams to collaborate through messaging, voice and video calls, file sharing, and integration with other productivity tools.

Overall Rating 4.6 (57,606 Reviews)

Productivity: 42%

ROI: 13%

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Industries: 38

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Categories: 23

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Features: 159

Zoho Desk logo

Zoho Desk

Zoho Desk is a cloud-based customer support software that automates ticketing, routing, and escalation processes to provide timely resolutions. It streamlines communication with customers through various channels like email, phone, chat, social media, and SMS.

Overall Rating 4.3 (13,266 Reviews)

Productivity: 32%

ROI: 58%

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Industries: 68

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Categories: 21

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Features: 155

Freshdesk logo

Freshdesk

Freshdesk is a cloud-based helpdesk and customer service software that automates ticketing, provides omnichannel support, and offers advanced reporting and analytics to streamline customer interactions and improve business outcomes.

Overall Rating 4.4 (7,180 Reviews)

Productivity: 4%

ROI: 11%

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Industries: 54

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Categories: 18

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Features: 130

HootSuite logo

HootSuite

Hootsuite is a social media management platform that enables users to schedule and post content across multiple social media platforms including Facebook, Twitter, Instagram, and LinkedIn. It also provides analytics and monitoring tools to track engagement and performance of posts, allowing businesses to optimize their social media strategy and reach a wider audience.

Overall Rating 4.2 (9,166 Reviews)

Productivity: 10%

ROI: 54%

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Industries: 1

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Categories: 16

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Features: 127

LiveChat

LiveChat is a cloud-based customer service platform that enables businesses to manage conversations with customers across various channels including website chat, email, and messaging apps in real-time.

Overall Rating 4.5 (1,739 Reviews)

Productivity: 54%

ROI: 2%

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Industries: 68

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Categories: 5

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Features: 53

Viber

Viber is a free messaging app that enables users to send text messages, make voice and video calls, share media files, and engage in group chats with friends, family, or communities worldwide through mobile devices and PCs.

Overall Rating 4.3 (4,220 Reviews)

Productivity: 4%

ROI: 16%

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Industries: 46

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Categories: 2

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Features: 22

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