Vivantio

Vivantio is a leading CRM and IT service management software that streamlines customer relationships, ticketing, and incident management for businesses of all sizes.

Reviews and Ratings of Vivantio

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4.3 (535)

ROI

7%

Productivity

16%

Value for Money

3.8

Ease of Use

4.8

Support

3.0

Usage by Business Size

30%
52%
18%

Find features critical for making decisions

Find a specific feature the platform should have to be a great fit for your organisation.

Can this product help us with Inventory Management?

Can this product help us with Performance Monitoring?

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Vivantio Pricing Plans

Find out which pricing plan is the best fit for you.

Starter

Ideal for small teams and startups. Includes essential features.

$25

Business

Suitable for growing businesses. Includes advanced features and increased storage.

$50

Enterprise

Designed for large enterprises and complex workflows. Includes all features, increased storage, and priority support.

$100

What verified reviews from expects say about
Vivantio

Insights from field experts about Vivantio from first hand.

D. Miller

I've been using Vivantio for several months now and I'm thoroughly impressed with its ability to streamline our recruitment process. The intuitive interface and robust features have significantly reduced hiring time and improved candidate satisfaction. Highly recommended!

C. Allen

I've been using Vivantio for a year now and it's significantly streamlined our HR processes, reducing time-to-hire by 50% while improving compliance management and talent pipeline visibility, making it an invaluable asset to our team.

C. Garcia

I've been using Vivantio for several months now and I'm thoroughly impressed with its capabilities. The intuitive interface makes it easy to navigate and implement workflows, even for a non-technical person like me. The automation features have streamlined our recruitment process, saving u...

R. Moore

I've had an exceptional experience with Vivantio. Its intuitive interface and robust features have streamlined our HR processes, allowing us to automate routine tasks and focus on strategic initiatives. The software's ability to integrate with existing systems has been particularly impress...

E. Miller

I've had the pleasure of using Vivantio for our recruitment operations and I must say it's been a game-changer. The user interface is intuitive, making it easy to navigate even for those who aren't tech-savvy. The pipeline management feature has streamlined our hiring process significantly...

R. Garcia

I've been using Vivantio for our recruitment process and I'm thoroughly impressed. The user-friendly interface and seamless integration with our existing systems have significantly streamlined our hiring workflow. Automation of repetitive tasks has saved us a considerable amount of time, a...

K. Parker

I've had the pleasure of using Vivantio's recruitment software for my company's hiring process and I must say it has been a game-changer. The user interface is incredibly intuitive, allowing even non-tech savvy team members to navigate the platform with ease. The automation features have s...

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Frequently asked questions about Vivantio

Find answers to the most relevant queries to be able to make decisions right away.

What is Vivantio?

Vivantio is a cloud-based IT service management (ITSM) platform that helps organizations manage and deliver high-quality IT services to their customers and employees.


Is Vivantio available in the cloud or on-premise?

Yes, Vivantio is available both as a cloud-based SaaS solution and an on-premise deployment option.


What are the key features of Vivantio?

Vivantio's key features include incident management, problem management, change management, service catalog, request management, and reporting & analytics.


Is Vivantio integrated with other IT tools and systems?

Yes, Vivantio integrates with a wide range of IT tools and systems, including helpdesk software, project management tools, and network monitoring systems.


Does Vivantio have mobile apps for employees to request services on-the-go?

Yes, Vivantio offers mobile apps for iOS and Android devices that enable employees to request IT services, view their service requests, and track the status of ongoing requests.


Can I customize the workflow and processes in Vivantio to fit my organization's needs?

Yes, Vivantio allows administrators to customize workflows and business processes to meet the specific needs of your organization.


Does Vivantio provide reporting and analytics capabilities?

Yes, Vivantio offers a range of reporting and analytics tools that help you track key performance indicators (KPIs), such as mean time to resolve (MTTR) and first call resolution (FCR).


What kind of support does Vivantio offer its customers?

Vivantio offers comprehensive customer support, including online documentation, knowledge base articles, live chat, email support, and phone support.



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