Calabrio One Suite Alternatives

Calabrio One Suite is an all-in-one workforce optimization platform that provides real-time analytics, call recording and quality management, automated speech recognition, and performance management to help organizations improve customer experience and operational efficiency.

Calabrio One Suite

Overall Rating 4.5 (575 Reviews)

Productivity: 39%

ROI: 30%

Alternatives: 32

Categories: 4

Features: 39

Alternative Products

Bitrix24

Bitrix24 is a cloud-based collaboration platform that offers a range of business tools and features. It provides file sharing and storage, project management, communication channels, CRM system, task management, and integration with third-party apps through APIs or Zapier. Users can also create custom workflows and automate tasks within the platform.

Overall Rating 4.1 (1,559 Reviews)

Productivity: 126%

ROI: 86%

Categories: 61

Features: 375

Odoo

Odoo is a cloud-based ERP (Enterprise Resource Planning) software suite that offers a wide range of business management tools. It provides features such as CRM, accounting, inventory management, e-commerce, and project management in a single platform. Odoo's modular architecture allows businesses to select and implement only the modules they need, making it a flexible and cost-effective solution for various industries.

Overall Rating 4.0 (1,910 Reviews)

Productivity: 13%

ROI: 114%

Categories: 46

Features: 282

Salesforce

Salesforce is a cloud-based software company that provides customer relationship management (CRM) solutions to businesses of all sizes. It offers a range of products and services including sales, marketing, and customer service tools, as well as analytics and artificial intelligence capabilities. The platform is designed to help companies manage interactions with customers across various touchpoints.

Overall Rating 4.4 (42,388 Reviews)

Productivity: 82%

ROI: 88%

Categories: 45

Features: 274

LiveAgent

LiveAgent is a cloud-based customer service platform that enables businesses to manage all communication channels in one place. It offers features such as ticketing system, live chat, phone and email management, reporting and analytics, and integration with popular CRM systems. The software aims to help companies provide timely and efficient support to their customers.

Overall Rating 4.5 (3,774 Reviews)

Productivity: 14%

ROI: 56%

Categories: 30

Features: 193

Dynamics 365

Dynamics 365 is a cloud-based business application platform that integrates enterprise resource planning (ERP), customer relationship management (CRM), and finance and operations capabilities to drive business growth and efficiency.

Overall Rating 4.4 (55 Reviews)

Productivity: 114%

ROI: 39%

Categories: 25

Features: 205

Zoho Desk

Zoho Desk is a cloud-based customer support software that automates ticketing, routing, and escalation processes to provide timely resolutions. It streamlines communication with customers through various channels like email, phone, chat, social media, and SMS.

Overall Rating 4.3 (13,266 Reviews)

Productivity: 32%

ROI: 58%

Categories: 21

Features: 155

JobBOSS

JobBOSS is a cloud-based job shop management software that streamlines production processes, automates workflows, and provides real-time visibility into operations. It enables manufacturers to manage orders, track inventory, and optimize resource allocation for improved efficiency and profitability.

Overall Rating 4.3 (17,306 Reviews)

Productivity: 49%

ROI: 42%

Categories: 18

Features: 134

Autodesk Construction Cloud

Autodesk Construction Cloud is a platform that connects building teams to streamline project delivery. It integrates data from various sources into one place, providing real-time insights and visibility. The software enables collaboration, automates workflows, and ensures compliance with industry standards, helping construction companies reduce errors, improve productivity, and increase profitability.

Overall Rating 4.3 (6,220 Reviews)

Productivity: 18%

ROI: 49%

Categories: 17

Features: 103

Jolt

Jolt is a sugar-free and calorie-free energy drink made with natural ingredients. It's designed to provide a mental and physical boost without the crash of traditional energy drinks. With no artificial flavors or colors, Jolt is a healthier alternative for those looking to stay energized throughout their day.

Overall Rating 4.4 (453 Reviews)

Productivity: 8%

ROI: 8%

Categories: 16

Features: 123

QuickBase

QuickBase is a cloud-based database and platform as a service (PaaS) that enables users to build custom applications, reports, and dashboards. It provides a drag-and-drop interface for designing forms, creating tables, and setting up workflows. QuickBase supports various data sources and integrates with popular services such as Google Sheets and Excel.

Overall Rating 4.4 (313 Reviews)

Productivity: 12%

ROI: 53%

Categories: 15

Features: 145

DELMIAWorks (IQMS)

IQMS is a comprehensive Enterprise Resource Planning (ERP) software designed for manufacturing and distribution companies to streamline operations, improve efficiency, and enhance profitability through real-time data visibility and automation.

Overall Rating 4.1 (323 Reviews)

Productivity: 17%

ROI: 21%

Categories: 13

Features: 106

MasterControl

MasterControl is a cloud-based quality and compliance management platform that automates and integrates processes for life sciences companies, ensuring regulatory compliance, reducing risk, and improving operational efficiency.

Overall Rating 4.4 (543 Reviews)

Productivity: 34%

ROI: 46%

Categories: 12

Features: 87

Nextiva

Nextiva is a cloud-based business communication platform offering VoIP phone systems, video conferencing, and customer engagement tools for small to medium-sized businesses, simplifying operations and enhancing customer experience.

Overall Rating 4.6 (8,408 Reviews)

Productivity: 92%

ROI: 6%

Categories: 12

Features: 97

Fathom

Fathom is a global data analytics and insights platform that leverages AI-driven research and machine learning algorithms to provide actionable intelligence for businesses. It aggregates publicly available information on companies and individuals, allowing users to track trends, identify patterns, and uncover new opportunities. The platform offers customizable dashboards, real-time updates, and advanced search capabilities.

Overall Rating 5.0 (4,144 Reviews)

Productivity: 71%

ROI: 54%

Categories: 10

Features: 92

Talkdesk

Talkdesk is a cloud-based contact center software that provides businesses with an all-in-one platform for customer engagement. It offers features such as omnichannel communication, AI-powered routing, and analytics-driven insights to help companies deliver exceptional customer experiences. The software also includes integration capabilities with popular CRM systems, enabling seamless data sharing and automation of business processes.

Overall Rating 3.8 (3,993 Reviews)

Productivity: 19%

ROI: 7%

Categories: 10

Features: 80

Gong io

Gong.io is an AI-powered sales intelligence platform that provides real-time conversation analysis and insights to help businesses improve sales performance, identify new opportunities, and optimize customer engagement.

Overall Rating 4.8 (6,546 Reviews)

Productivity: 89%

ROI: 47%

Categories: 10

Features: 88

inContact Call Center Software

inContact Call Center Software is a cloud-based contact center platform that offers omnichannel engagement, AI-driven routing, and real-time analytics to help businesses streamline customer interactions, improve agent productivity, and deliver exceptional customer experiences.

Overall Rating 4.1 (2,486 Reviews)

Productivity: 38%

ROI: 19%

Categories: 9

Features: 73

Process Street

Process Street is a workflow and operations management platform that helps teams create, assign, and track repetitive tasks and workflows, increasing productivity and efficiency in various industries.

Overall Rating 4.7 (1,043 Reviews)

Productivity: 61%

ROI: 34%

Categories: 7

Features: 68

Five9

Five9 is a cloud-based contact center software that automates and streamlines customer interactions, providing features such as automated dialing, call routing, IVR, and analytics to improve customer experience and agent productivity.

Overall Rating 3.5 (1,183 Reviews)

Productivity: 46%

ROI: 15%

Categories: 7

Features: 60

CloudTalk

CloudTalk is a cloud-based contact center software that provides businesses with a comprehensive platform for managing customer interactions. It offers features such as call routing, IVR, ACD, and CRM integration, allowing users to streamline their sales, marketing, and support activities in a single interface. The software also includes analytics and AI-powered tools for improving customer experience and agent productivity.

Overall Rating 4.2 (1,775 Reviews)

Productivity: 27%

ROI: 13%

Categories: 6

Features: 52

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