Solarwinds Service Desk Alternatives

SolarWinds Service Desk is a cloud-based IT service management solution that automates incident and request fulfillment, provides customizable workflows, and integrates with existing tools to enhance employee experience and IT efficiency.

Solarwinds Service Desk

Overall Rating 4.4 (2,974 Reviews)

Productivity: 56%

ROI: 9%

Alternatives: 55

Categories: 8

Features: 80

Alternative Products

Wrike

Wrike is a cloud-based project management and collaboration platform that helps teams work together more efficiently by automating workflows, assigning tasks, tracking progress, and providing real-time visibility into projects.

Overall Rating 4.2 (6,654 Reviews)

Productivity: 149%

ROI: 42%

Categories: 80

Features: 421

NetSuite

NetSuite is a cloud-based enterprise resource planning (ERP) software that provides integrated business management solutions for companies of all sizes, streamlining financials, customer relationships, inventory and supply chain management in one unified platform.

Overall Rating 4.0 (5,292 Reviews)

Productivity: 178%

ROI: 25%

Categories: 80

Features: 397

Bitrix24

Bitrix24 is a cloud-based collaboration platform that offers a range of business tools and features. It provides file sharing and storage, project management, communication channels, CRM system, task management, and integration with third-party apps through APIs or Zapier. Users can also create custom workflows and automate tasks within the platform.

Overall Rating 4.1 (1,559 Reviews)

Productivity: 126%

ROI: 86%

Categories: 61

Features: 375

Odoo

Odoo is a cloud-based ERP (Enterprise Resource Planning) software suite that offers a wide range of business management tools. It provides features such as CRM, accounting, inventory management, e-commerce, and project management in a single platform. Odoo's modular architecture allows businesses to select and implement only the modules they need, making it a flexible and cost-effective solution for various industries.

Overall Rating 4.0 (1,910 Reviews)

Productivity: 13%

ROI: 114%

Categories: 46

Features: 282

Salesforce

Salesforce is a cloud-based software company that provides customer relationship management (CRM) solutions to businesses of all sizes. It offers a range of products and services including sales, marketing, and customer service tools, as well as analytics and artificial intelligence capabilities. The platform is designed to help companies manage interactions with customers across various touchpoints.

Overall Rating 4.4 (42,388 Reviews)

Productivity: 82%

ROI: 88%

Categories: 45

Features: 274

Fishbowl

Fishbowl is a type of aquarium that features a transparent or glass container filled with water and fish swimming inside. It allows observers to view the fish from all sides, creating an immersive experience. The fish are often displayed in a small, shallow environment, making them easily visible and interacting with their surroundings in a seemingly natural way.

Overall Rating 4.2 (1,246 Reviews)

Productivity: 16%

ROI: 20%

Categories: 37

Features: 197

Rippling

Rippling is an all-in-one HR and finance platform that simplifies employee onboarding, benefits management, payroll processing, and accounting. It automates workflows, integrates with popular apps, and provides real-time financial insights. Rippling streamlines administrative tasks, saving businesses time and money while enhancing productivity and employee experience.

Overall Rating 4.8 (9,949 Reviews)

Productivity: 56%

ROI: 91%

Categories: 35

Features: 238

Deel

Deel is a global employment platform that streamlines payroll and benefits for remote workers and teams, providing easy onboarding, compliance management, and financial services in over 100 countries.

Overall Rating 4.8 (13,568 Reviews)

Productivity: 89%

ROI: 70%

Categories: 31

Features: 243

LiveAgent

LiveAgent is a cloud-based customer service platform that enables businesses to manage all communication channels in one place. It offers features such as ticketing system, live chat, phone and email management, reporting and analytics, and integration with popular CRM systems. The software aims to help companies provide timely and efficient support to their customers.

Overall Rating 4.5 (3,774 Reviews)

Productivity: 14%

ROI: 56%

Categories: 30

Features: 193

Datadog Cloud Monitoring

Datadog Cloud Monitoring provides real-time infrastructure performance monitoring and analytics for cloud-scale applications. It offers customizable dashboards, alerting, and log collection to help teams identify issues and optimize resource utilization in complex IT environments.

Overall Rating 4.4 (851 Reviews)

Productivity: 57%

ROI: 73%

Categories: 28

Features: 177

Zendesk

Zendesk is a cloud-based customer service platform that helps businesses manage and support customers across multiple channels. It provides ticketing, chat, voice, and mobile messaging capabilities, as well as analytics and reporting tools to track performance and identify areas for improvement. The software also integrates with popular apps and services, allowing companies to personalize their customer experience.

Overall Rating 4.2 (10,594 Reviews)

Productivity: 4%

ROI: 17%

Categories: 28

Features: 192

EngageBay Marketing

EngageBay Marketing is an all-in-one marketing software that offers email marketing, lead scoring, chatbots, and CRM tools to help businesses create personalized customer experiences, automate workflows, and drive conversions with its user-friendly interface.

Overall Rating 4.8 (1,909 Reviews)

Productivity: 53%

ROI: 67%

Categories: 25

Features: 176

UpKeep

UpKeep is a mobile-first maintenance management platform designed for small and medium-sized businesses. It streamlines work order creation, assigns tasks to technicians, tracks inventory levels, and generates reports on equipment performance and maintenance history. The software integrates with popular platforms such as Google Drive, Dropbox, and Zapier to enhance its functionality and provide seamless data exchange.

Overall Rating 4.5 (2,360 Reviews)

Productivity: 25%

ROI: 38%

Categories: 25

Features: 143

Dynamics 365

Dynamics 365 is a cloud-based business application platform that integrates enterprise resource planning (ERP), customer relationship management (CRM), and finance and operations capabilities to drive business growth and efficiency.

Overall Rating 4.4 (55 Reviews)

Productivity: 114%

ROI: 39%

Categories: 25

Features: 205

EZOfficeInventory

EZOfficeInventory is a cloud-based inventory management software designed for businesses of all sizes to track and manage their assets, equipment, and consumables across multiple locations in real-time.

Overall Rating 4.6 (1,866 Reviews)

Productivity: 58%

ROI: 51%

Categories: 24

Features: 159

Asset Panda

Asset Panda is a cloud-based asset management platform that streamlines tracking and inventorying of physical assets, equipment, and supplies across multiple locations, providing real-time visibility, automated reporting, and customizable workflows for improved operational efficiency.

Overall Rating 4.6 (1,439 Reviews)

Productivity: 53%

ROI: 59%

Categories: 22

Features: 140

Zoho Desk

Zoho Desk is a cloud-based customer support software that automates ticketing, routing, and escalation processes to provide timely resolutions. It streamlines communication with customers through various channels like email, phone, chat, social media, and SMS.

Overall Rating 4.3 (13,266 Reviews)

Productivity: 32%

ROI: 58%

Categories: 21

Features: 155

mHelpDesk

mHelpDesk is a cloud-based field service management software that helps businesses streamline scheduling, dispatching, and customer communication through its user-friendly interface and real-time tracking capabilities.

Overall Rating 4.0 (1,062 Reviews)

Productivity: 33%

ROI: 50%

Categories: 19

Features: 132

Freshdesk

Freshdesk is a cloud-based helpdesk and customer service software that automates ticketing, provides omnichannel support, and offers advanced reporting and analytics to streamline customer interactions and improve business outcomes.

Overall Rating 4.4 (7,180 Reviews)

Productivity: 4%

ROI: 11%

Categories: 18

Features: 130

Workday HCM

Workday Human Capital Management (HCM) is a cloud-based solution that streamlines HR, payroll, and talent management processes. It provides automated workflows, real-time analytics, and mobile access to enable organizations to attract, retain, and develop top talent while driving business results. The platform offers a unified experience for employees, managers, and administrators, facilitating strategic decision-making and improved employee engagement.

Overall Rating 3.9 (1,858 Reviews)

Productivity: 35%

ROI: 20%

Categories: 18

Features: 185

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