Zoho Assist Alternatives

Zoho Assist is a remote desktop support tool that enables IT professionals to provide fast and secure technical assistance to end-users remotely. It offers features like screen sharing, remote printing, and chat messaging for seamless support experiences.

Zoho Assist

Overall Rating 4.3 (6,611 Reviews)

Productivity: 63%

ROI: 8%

Alternatives: 36

Categories: 6

Features: 65

Alternative Products

Wrike

Wrike is a cloud-based project management and collaboration platform that helps teams work together more efficiently by automating workflows, assigning tasks, tracking progress, and providing real-time visibility into projects.

Overall Rating 4.2 (6,654 Reviews)

Productivity: 149%

ROI: 42%

Categories: 80

Features: 421

Salesforce

Salesforce is a cloud-based software company that provides customer relationship management (CRM) solutions to businesses of all sizes. It offers a range of products and services including sales, marketing, and customer service tools, as well as analytics and artificial intelligence capabilities. The platform is designed to help companies manage interactions with customers across various touchpoints.

Overall Rating 4.4 (42,388 Reviews)

Productivity: 82%

ROI: 88%

Categories: 45

Features: 274

LiveAgent

LiveAgent is a cloud-based customer service platform that enables businesses to manage all communication channels in one place. It offers features such as ticketing system, live chat, phone and email management, reporting and analytics, and integration with popular CRM systems. The software aims to help companies provide timely and efficient support to their customers.

Overall Rating 4.5 (3,774 Reviews)

Productivity: 14%

ROI: 56%

Categories: 30

Features: 193

Zendesk

Zendesk is a cloud-based customer service platform that helps businesses manage and support customers across multiple channels. It provides ticketing, chat, voice, and mobile messaging capabilities, as well as analytics and reporting tools to track performance and identify areas for improvement. The software also integrates with popular apps and services, allowing companies to personalize their customer experience.

Overall Rating 4.2 (10,594 Reviews)

Productivity: 4%

ROI: 17%

Categories: 28

Features: 192

EZOfficeInventory

EZOfficeInventory is a cloud-based inventory management software designed for businesses of all sizes to track and manage their assets, equipment, and consumables across multiple locations in real-time.

Overall Rating 4.6 (1,866 Reviews)

Productivity: 58%

ROI: 51%

Categories: 24

Features: 159

Zoom Video Conferencing

Zoom is a video conferencing platform that enables remote meetings, online collaboration, and virtual communication. It offers high-quality video, audio, and screen sharing capabilities, facilitating seamless connections across desktop, mobile, and room systems.

Overall Rating 4.5 (70,087 Reviews)

Productivity: 9%

ROI: 74%

Categories: 24

Features: 184

Slack

Slack is a communication platform that enables teams to collaborate through messaging, voice and video calls, file sharing, and integration with other productivity tools.

Overall Rating 4.6 (57,606 Reviews)

Productivity: 42%

ROI: 13%

Categories: 23

Features: 159

Webex

Webex is a video conferencing and online meeting platform that enables users to connect with others remotely through voice and video calls, screen sharing, and virtual whiteboarding in real-time.

Overall Rating 4.3 (27,384 Reviews)

Productivity: 4%

ROI: 7%

Categories: 22

Features: 159

Zoho Desk

Zoho Desk is a cloud-based customer support software that automates ticketing, routing, and escalation processes to provide timely resolutions. It streamlines communication with customers through various channels like email, phone, chat, social media, and SMS.

Overall Rating 4.3 (13,266 Reviews)

Productivity: 32%

ROI: 58%

Categories: 21

Features: 155

Freshdesk

Freshdesk is a cloud-based helpdesk and customer service software that automates ticketing, provides omnichannel support, and offers advanced reporting and analytics to streamline customer interactions and improve business outcomes.

Overall Rating 4.4 (7,180 Reviews)

Productivity: 4%

ROI: 11%

Categories: 18

Features: 130

ESET Endpoint Security

ESET Endpoint Security protects endpoints from various threats with advanced AI-powered technology, including anti-malware, firewall, and VPN features. It provides robust protection against ransomware, phishing, and zero-day attacks while minimizing system impact for smooth business operations.

Overall Rating 4.2 (11,266 Reviews)

Productivity: 11%

ROI: 15%

Categories: 17

Features: 101

JIRA Service Management

JIRA Service Management is a help desk and IT service management tool that enables teams to deliver exceptional customer experiences by automating workflows, streamlining issue resolution, and providing real-time insights into service performance.

Overall Rating 4.2 (1,545 Reviews)

Productivity: 51%

ROI: 17%

Categories: 16

Features: 132

GoToMeeting

GoToMeeting is a web conferencing tool that enables users to hold virtual meetings, collaborate with remote teams, and communicate effectively via video, audio, and screen sharing capabilities.

Overall Rating 4.3 (24,999 Reviews)

Productivity: 38%

ROI: 2%

Categories: 14

Features: 125

Malwarebytes for Business

Malwarebytes for Business is a comprehensive endpoint protection solution designed to detect and eliminate advanced malware threats. It provides real-time protection against ransomware, Trojans, spyware, adware, and other malicious software, ensuring business continuity by safeguarding endpoints, servers, and cloud environments with AI-powered detection and remediation capabilities.

Overall Rating 4.1 (6,634 Reviews)

Productivity: 50%

ROI: 13%

Categories: 13

Features: 99

Freshservice

Freshservice is a cloud-based IT service management (ITSM) and customer support software that helps organizations streamline their help desk operations, manage incidents, requests, and problems, and improve overall business efficiency.

Overall Rating 4.6 (1,916 Reviews)

Productivity: 26%

ROI: 6%

Categories: 13

Features: 112

ManageEngine Desktop Central

ManageEngine Desktop Central is a unified endpoint management solution that enables IT teams to manage, monitor, and secure their entire desktop ecosystem including Windows, macOS, Linux, and mobile devices.

Overall Rating 4.5 (1,857 Reviews)

Productivity: 28%

ROI: 55%

Categories: 11

Features: 94

GitLab

GitLab is a web-based DevOps platform that provides source code management and version control features similar to GitHub or Bitbucket. It offers a complete development life cycle with integrated tools for CI/CD, issue tracking, and project collaboration.

Overall Rating 4.5 (2,007 Reviews)

Productivity: 78%

ROI: 8%

Categories: 10

Features: 92

NAKIVO

NAKIVO is a powerful backup and disaster recovery solution for virtual machines, physical machines, and cloud workloads, offering instant VM recovery, automated backups, and detailed reporting capabilities.

Overall Rating 4.8 (702 Reviews)

Productivity: 74%

ROI: 45%

Categories: 9

Features: 73

Microsoft Teams

Microsoft Teams is a communication and collaboration platform that combines chat, video meetings, file sharing, and integration with other Microsoft services to facilitate teamwork and productivity in a shared workspace environment.

Overall Rating 4.4 (25,618 Reviews)

Productivity: 17%

ROI: 51%

Categories: 7

Features: 66

TeamViewer

TeamViewer is a remote access and control software that allows users to connect to and manage computers, tablets, and smartphones remotely in real-time. It offers remote desktop, file transfer, and online meeting capabilities through secure connections.

Overall Rating 4.6 (116,442 Reviews)

Productivity: 42%

ROI: 62%

Categories: 7

Features: 67

Hi there, what do you need?

We need a reliable project management software for 50 for less than 10$ per user...

Audit platform with integrated learning and inventory management...

I need a dental clinic software to handle, bookings and payments...

Recommend me an easy and fast to implement chatbot for our support...

Our Advanced algorithm will find the best solution for your needs and filter out all the nonsense and marketing buzz for you