TOPdesk Alternatives

TOPdesk is a comprehensive IT service management (ITSM) solution that streamlines and automates various processes, improving efficiency, productivity, and customer satisfaction. It offers incident, problem, and change management capabilities, as well as asset and capacity management features, to help organizations manage their IT services effectively and meet business goals.

TOPdesk

TOPdesk is a comprehensive IT service management (ITSM) solution that streamlines and automates various processes, improving efficiency, productivity, and customer satisfaction. It offers incident, problem, and change management capabilities, as well as asset and capacity management features, to help organizations manage their IT services effectively and meet business goals.

Overall Rating 4.3 (126 Reviews)

Productivity: 9%

ROI: 17%

Alternatives: 9

Categories: 1

Features: 18

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Alternative Products

JIRA Service Management

JIRA Service Management is a help desk and IT service management tool that enables teams to deliver exceptional customer experiences by automating workflows, streamlining issue resolution, and providing real-time insights into service performance.

Overall Rating 4.2 (1,545 Reviews)

Productivity: 51%

ROI: 17%

Categories: 16

Features: 132

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Freshservice

Freshservice is a cloud-based IT service management (ITSM) and customer support software that helps organizations streamline their help desk operations, manage incidents, requests, and problems, and improve overall business efficiency.

Overall Rating 4.6 (1,916 Reviews)

Productivity: 26%

ROI: 6%

Categories: 13

Features: 112

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Solarwinds Service Desk

SolarWinds Service Desk is a cloud-based IT service management solution that automates incident and request fulfillment, provides customizable workflows, and integrates with existing tools to enhance employee experience and IT efficiency.

Overall Rating 4.4 (2,974 Reviews)

Productivity: 56%

ROI: 9%

Categories: 8

Features: 80

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ServiceNow

ServiceNow is a cloud-based platform that automates and streamlines IT service management, human resources, customer service, and security operations processes through customizable workflows, AI-powered insights, and mobile access.

Overall Rating 4.4 (2,430 Reviews)

Productivity: 24%

ROI: 22%

Categories: 4

Features: 34

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Device42

Device42 is an IT asset management and data center infrastructure management (DCIM) software that helps organizations visualize and manage their physical and virtual assets, inventory, and relationships in real-time.

Overall Rating 4.6 (118 Reviews)

Productivity: 34%

ROI: 17%

Categories: 4

Features: 36

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BOSS Solutions

BOSS Solutions is a cloud-based practice management platform designed for law firms and small businesses. It offers features like document management, billing and invoicing, time tracking, and client communication tools. The software aims to streamline daily tasks, improve productivity, and enhance overall business efficiency by providing a centralized hub for managing clients, cases, and staff workflows.

Overall Rating 4.3 (16,497 Reviews)

Productivity: 22%

ROI: 13%

Categories: 2

Features: 21

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Vivantio

Vivantio is a comprehensive IT service management platform that streamlines incident, problem, and change management through its intuitive ticketing system, robust reporting capabilities, and customizable workflows.

Overall Rating 4.3 (535 Reviews)

Productivity: 16%

ROI: 7%

Categories: 1

Features: 15

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Alloy Navigator

Alloy Navigator is a comprehensive IT asset management and service management solution that automates tasks, streamlines processes, and improves visibility into enterprise technology infrastructure. It helps organizations track assets, manage software licenses, monitor IT services, and enforce ITIL best practices. The software supports multi-platform environments, integrates with existing systems, and provides customizable reporting and analytics capabilities.

Overall Rating 4.2 (119 Reviews)

Productivity: 16%

ROI: 13%

Categories: 1

Features: 15

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Deepser

Deepser is an AI-powered content moderation platform that employs advanced machine learning algorithms to detect and remove objectionable material from digital platforms. It analyzes vast amounts of user-generated content, identifying potential threats and reducing the risk of brand damage, while also protecting users' well-being and promoting a safer online community.

Overall Rating 4.7 (286 Reviews)

Productivity: 9%

ROI: 12%

Categories: 1

Features: 14

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