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Top IT Service
Software Solutions

Discover our collection of IT Service software solutions, designed to streamline digital content creation and management.

Wrike logo

Wrike

Wrike is a cloud-based project management and collaboration platform that helps teams work together more efficiently by automating workflows, assigning tasks, tracking progress, and providing real-time visibility into projects.

Overall Rating 4.2 (6,654 Reviews)

Productivity: 149%

ROI: 42%

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Industries: 13

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Categories: 80

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Features: 421

Zendesk logo

Zendesk

Zendesk is a cloud-based customer service platform that helps businesses manage and support customers across multiple channels. It provides ticketing, chat, voice, and mobile messaging capabilities, as well as analytics and reporting tools to track performance and identify areas for improvement. The software also integrates with popular apps and services, allowing companies to personalize their customer experience.

Overall Rating 4.2 (10,594 Reviews)

Productivity: 4%

ROI: 17%

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Industries: 46

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Categories: 28

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Features: 192

EngageBay Marketing logo

EngageBay Marketing

EngageBay Marketing is an all-in-one marketing software that offers email marketing, lead scoring, chatbots, and CRM tools to help businesses create personalized customer experiences, automate workflows, and drive conversions with its user-friendly interface.

Overall Rating 4.8 (1,909 Reviews)

Productivity: 53%

ROI: 67%

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Industries: 6

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Categories: 25

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Features: 176

mHelpDesk

mHelpDesk is a cloud-based field service management software that helps businesses streamline scheduling, dispatching, and customer communication through its user-friendly interface and real-time tracking capabilities.

Overall Rating 4.0 (1,062 Reviews)

Productivity: 33%

ROI: 50%

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Industries: 68

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Categories: 19

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Features: 132

JIRA Service Management logo

JIRA Service Management

JIRA Service Management is a help desk and IT service management tool that enables teams to deliver exceptional customer experiences by automating workflows, streamlining issue resolution, and providing real-time insights into service performance.

Overall Rating 4.2 (1,545 Reviews)

Productivity: 51%

ROI: 17%

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Industries: 42

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Categories: 16

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Features: 132

Freshservice

Freshservice is a cloud-based IT service management (ITSM) and customer support software that helps organizations streamline their help desk operations, manage incidents, requests, and problems, and improve overall business efficiency.

Overall Rating 4.6 (1,916 Reviews)

Productivity: 26%

ROI: 6%

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Industries: 49

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Categories: 13

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Features: 112

Solarwinds Service Desk

SolarWinds Service Desk is a cloud-based IT service management solution that automates incident and request fulfillment, provides customizable workflows, and integrates with existing tools to enhance employee experience and IT efficiency.

Overall Rating 4.4 (2,974 Reviews)

Productivity: 56%

ROI: 9%

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Industries: 68

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Categories: 8

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Features: 80

Spiceworks IT Help Desk

Spiceworks is a free and powerful help desk software that streamlines ticketing, asset management, and IT service automation for businesses of all sizes, providing customizable workflows, reporting, and integration with popular third-party tools.

Overall Rating 4.4 (882 Reviews)

Productivity: 48%

ROI: 60%

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Industries: 5

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Categories: 7

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Features: 60

SysAid

SysAid is a comprehensive IT service management (ITSM) and help desk software solution that streamlines incident, problem, change, and request management. It features customizable workflows, automated ticketing, self-service portals, and analytics to enhance user experience and productivity. With SysAid, organizations can standardize processes, reduce response times, and improve overall IT efficiency.

Overall Rating 4.5 (1,232 Reviews)

Productivity: 17%

ROI: 33%

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Industries: 36

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Categories: 3

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Features: 34

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We need a reliable project management software for 50 for less than 10$ per user...

Audit platform with integrated learning and inventory management...

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