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Top Service Desk
Software Solutions

Discover our collection of Service Desk software solutions, designed to streamline digital content creation and management.

Bitrix24 logo

Bitrix24

Bitrix24 is a cloud-based collaboration platform that offers a range of business tools and features. It provides file sharing and storage, project management, communication channels, CRM system, task management, and integration with third-party apps through APIs or Zapier. Users can also create custom workflows and automate tasks within the platform.

Overall Rating 4.1 (1,559 Reviews)

Productivity: 126%

ROI: 86%

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Industries: 68

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Categories: 61

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Features: 375

LiveAgent logo

LiveAgent

LiveAgent is a cloud-based customer service platform that enables businesses to manage all communication channels in one place. It offers features such as ticketing system, live chat, phone and email management, reporting and analytics, and integration with popular CRM systems. The software aims to help companies provide timely and efficient support to their customers.

Overall Rating 4.5 (3,774 Reviews)

Productivity: 14%

ROI: 56%

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Industries: 68

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Categories: 30

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Features: 193

Zendesk logo

Zendesk

Zendesk is a cloud-based customer service platform that helps businesses manage and support customers across multiple channels. It provides ticketing, chat, voice, and mobile messaging capabilities, as well as analytics and reporting tools to track performance and identify areas for improvement. The software also integrates with popular apps and services, allowing companies to personalize their customer experience.

Overall Rating 4.2 (10,594 Reviews)

Productivity: 4%

ROI: 17%

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Industries: 46

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Categories: 28

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Features: 192

Zoho Desk logo

Zoho Desk

Zoho Desk is a cloud-based customer support software that automates ticketing, routing, and escalation processes to provide timely resolutions. It streamlines communication with customers through various channels like email, phone, chat, social media, and SMS.

Overall Rating 4.3 (13,266 Reviews)

Productivity: 32%

ROI: 58%

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Industries: 68

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Categories: 21

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Features: 155

Freshdesk logo

Freshdesk

Freshdesk is a cloud-based helpdesk and customer service software that automates ticketing, provides omnichannel support, and offers advanced reporting and analytics to streamline customer interactions and improve business outcomes.

Overall Rating 4.4 (7,180 Reviews)

Productivity: 4%

ROI: 11%

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Industries: 54

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Categories: 18

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Features: 130

JIRA Service Management logo

JIRA Service Management

JIRA Service Management is a help desk and IT service management tool that enables teams to deliver exceptional customer experiences by automating workflows, streamlining issue resolution, and providing real-time insights into service performance.

Overall Rating 4.2 (1,545 Reviews)

Productivity: 51%

ROI: 17%

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Industries: 42

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Categories: 16

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Features: 132

Freshservice

Freshservice is a cloud-based IT service management (ITSM) and customer support software that helps organizations streamline their help desk operations, manage incidents, requests, and problems, and improve overall business efficiency.

Overall Rating 4.6 (1,916 Reviews)

Productivity: 26%

ROI: 6%

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Industries: 49

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Categories: 13

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Features: 112

Solarwinds Service Desk

SolarWinds Service Desk is a cloud-based IT service management solution that automates incident and request fulfillment, provides customizable workflows, and integrates with existing tools to enhance employee experience and IT efficiency.

Overall Rating 4.4 (2,974 Reviews)

Productivity: 56%

ROI: 9%

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Industries: 68

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Categories: 8

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Features: 80

Spiceworks IT Help Desk

Spiceworks is a free and powerful help desk software that streamlines ticketing, asset management, and IT service automation for businesses of all sizes, providing customizable workflows, reporting, and integration with popular third-party tools.

Overall Rating 4.4 (882 Reviews)

Productivity: 48%

ROI: 60%

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Industries: 5

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Categories: 7

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Features: 60

TeamSupport

TeamSupport is a customer success and account management platform that automates workflows, streamlines communication, and provides visibility into customer interactions to help businesses deliver exceptional support experiences.

Overall Rating 4.4 (1,762 Reviews)

Productivity: 59%

ROI: 22%

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Industries: 68

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Categories: 6

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Features: 59

SysAid

SysAid is a comprehensive IT service management (ITSM) and help desk software solution that streamlines incident, problem, change, and request management. It features customizable workflows, automated ticketing, self-service portals, and analytics to enhance user experience and productivity. With SysAid, organizations can standardize processes, reduce response times, and improve overall IT efficiency.

Overall Rating 4.5 (1,232 Reviews)

Productivity: 17%

ROI: 33%

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Industries: 36

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Categories: 3

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Features: 34

Hi there, what do you need?

We need a reliable project management software for 50 for less than 10$ per user...

Audit platform with integrated learning and inventory management...

I need a dental clinic software to handle, bookings and payments...

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